Castle Megastore

Dear Revdex.comThisis a response tor case [redacted] , the guest made a purchase and removed the tags andin wearing the item, she damaged the clothingOur policy, which is posted on the registersand on the receipt clearly state no returns if tags are removedIt is possible the guestpurchased items that were too small for her size and in trying to wear them, broke the straps.Than ln.Lisa S [redacted] Director Of Sales

Complaint: [redacted] I am rejecting this response because: The garter belt was not worn for more than the few seconds it took to realize it's defectiveIt isn't too small, and the size of the item would have no bearing on the way it malfunctioned anyhowI took the tag off, intending to wear it, but was not even able to hook the first strap to the nylons because it immediately broke when I triedI looked at the other straps and there was another already broken, too, that I hadn't even touched yetI have the tag and the receipt This business needs to accept responsibility for selling a defective item or there will be no satisfactory resolutionSincerely, [redacted]

Complaint: ***I am rejecting this response because:
The garter belt was not worn for more than the few seconds it took to realize it's defectiveIt isn't too small, and the size of the item would have no bearing on the way it malfunctioned anyhowI took the tag off, intending to wear it, but was not even able to hook the first strap to the nylons because it immediately broke when I triedI looked at the other straps and there was another already broken, too, that I hadn't even touched yetI have the tag and the receipt.
This business needs to accept responsibility for selling a defective item or there will be no satisfactory resolution. Sincerely,*** ***

Dear Revdex.comThisis a response tor case ***, the guest made a purchase and removed the tags andin wearing the item, she damaged the clothingOur policy, which is posted on the registersand on the receipt clearly state no returns if tags are removedIt is possible the guestpurchased items that were
too small for her size and in trying to wear them, broke the straps.Than ln.Lisa S*Director Of Sales

Dear Revdex.comThisis a response tor case [redacted], the guest made a purchase and removed the tags andin wearing the item, she damaged the clothing. Our policy, which is posted on the registersand on the receipt clearly state no returns if tags are removed. It is possible the guestpurchased items that were...

too small for her size and in trying to wear them, broke the straps.Than ln.Lisa S[redacted]Director Of Sales

Complaint: [redacted]I am rejecting this response because:
The garter belt was not worn for more than the few seconds it took to realize it's defective. It isn't too small, and the size of the item would have no bearing on the way it malfunctioned anyhow. I took the tag off, intending to wear it, but was not even able to hook the first strap to the nylons because it immediately broke when I tried. I looked at the other straps and there was another already broken, too, that I hadn't even touched yet. I have the tag and the receipt. 
This business needs to accept responsibility for selling a defective item or there will be no satisfactory resolution. Sincerely,[redacted]