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Castle Place Apartment Rental

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Castle Place Apartment Rental Reviews (1)

I rented at Castle Place LLC from August 2012 to June 2013. Following is a synopsis of my complaint against the company, who I believe has horrible business practices. I originally posted a review under Google's search result for the company, but I believe that someone from the company went through lengths to get it deleted, prompting my complaint here. Consumers deserve to know what they are getting in to! My first experience living here was upon moving in. My move in date was set for August 1; however, due to job-related difficulties I informed the landlord that I would be paying for the whole month yet moving in on the 15th. He assured me that all would be in order when I arrived. Upon arrival: the apartment was not cleaned at all (dust coating counter tops, fans, grit / sand on the floor and in the tub, stove burners still coated with food, and ink coating the inside of the dryer). Over half of the light fixtures were not working, and the power was not even turned on in the apartment (even though I was paying for everything for 2 weeks by the time I moved). The landlord did not do a walkthough with me, despite several dead-end attempts to contact him and get him over to do one. During the course of my lease, the landlord illegally entered my apartment WHILE I WAS HOME 3 times without prior notification (Wisconsin Law requires the landlord to give at least 12 hours advance notice unless a life/death emergency requires him to enter- of which there was none). The second time he did this he actually woke me up- I was sleeping on the couch and woke up to him staring back at me from the top of the stairwell in the kitchen. Very scary. The third time he entered it was to allow the fire inspector to inspect the place. Again I was home, but he did not wait for me to answer the door and let him in, and I had no advance notice from him. The fire inspector also brought his child into the apartment with him and allowed the child to chase my pets into my bedroom and my office as they inspected the detectors- completely unacceptable. Upon leaving the apartment, I was charged for carpet cleaning and pet hair cleaning, even though I had cleaned the apartment well, and had paid an extra $50 dollars a month for the duration of the lease. This is a clear violation of Wisconsin landlord-tenant laws, as there was no damage beyond normal wear and tear; therefore, the landlord could NOT take money out of the security deposit- he would have been required to have me sign a separate statement apart from the lease at lease signing, which he did not. In essence, I was triple charged for the cats- the monthly fee, the carpet cleaning, and the "extra" cleaning expense to vacuum cat hair that I had missed from carpet edges. I was also mailed a list of deductions from the deposit, which was not itemized as REQUIRED by state law. They included: leaving the satellite dish (it was there when we moved in), leaving the chair on the deck (also there when we moved in), dust on the fans, ink in the dryer (present when we moved in), and additional cleaning for the kitchen cabinets and stove (which were cleaned by me personally, and spotless). None of this was referenced or talked about when he did the final walk-through with us- he informed us that everything was good to go. I have 3 witnesses and an itemized list to attest to the conditions of the apartment upon move in, and another 3 witnesses to attest to the condition upon leaving, and almost all of the charged items were pre-existing. And that is aside from the fact that the landlord made ZERO effort to comply with Wisconsin state law regulating landlord-tenant relations. I feel that this company is dishonest and lazy, and that consumers deserve to know what they are getting into should they decide to rent here.

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Description: Apartments

Address: 2600 Castle Place, La Crosse, Wisconsin, United States, 54601-6492

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