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Castleton Motors

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Castleton Motors Reviews (7)

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below I also am unsure of how to respondIt is correct that my mechanic recommended the repairs, but without the repairs, the engine would have been destroyedBecause of this, I asked your sales manager how to proceed, stating that my mechanic did not think it wise to drive such a long distance to your dealershipHe agreed and assured me that I need not worryAs my mechanic began fixing the turbo, he discovered additional repairs that would cause the car to fail inspectionI chose to repair the car to an inspectable condition and per [redacted] guidelines.In response to the stalking that you feel you have received, I would like to point out what you, in fact, receivedIn total, you received phone call, email, and requests on your company's [redacted] page to remove the picture of myself and my significant other from the page (a request I would greatly appreciate you do)Each comment you promptly deletedLittle harm was done because companies have remarkable control of what can be seen on their page, such as their ratingIt does not appear that you have created a new Castleton Motors [redacted] page as your posts date back to I do apologize that you feel as though you have been stalked Kind regards, [redacted]

We didn't charge you to tell you that it needed an engine If you wanted us to tear down and tell you failed component we would have but didn't want to occur you any unwanted charges The vehicle sold was freshly inspected and gone through by two garages and hooked right into dmv's computor for inspection This was unfortunate but was not our fault We are just trying to help out with getting fixed if wanted at a lower price than anyone else would do Stuff happens in vehicles and we can not predict future or don't no maintenence from owners and what their driving patterns are

I did receive a phone call and you said a check engine light came on and that the car was doing nothing different. That when your mechanic looked at it he said that it should have more power he felt. And then gave you an option. Number one you bought the vehicle as is and with no warranty. I didn't have to entertain another phone call but I did. Your girlfriends father called,Her mother called, and she herself called. That I would say is more than one call. Then over 10 people went to [redacted] and started to try and falsely drop my ratings over 20 times. which worked. I deleted [redacted] until I found some help as to keep you and your people out. Matter a fact there is no great rating on page due to the harassment of lies. I was thinking about going above and beyond and helping with 350.00 to what you thought was great until all of this happened. Knowing that repaired from a recommendation could have cost a lot less going with a used part. I will not reward such behavior with above and beyond. You fully aware bought a clean car that you love as is and have decided to upgrade and do some prevent enhance maintenance as a choice not a need. And I say more power to you. Your request are absurd straight up false. Have a great day and I am sorry your in laws have tried to bring you to negativity but hang in there and no that honesty and positive thinking usually prevails. I have been in business for twelve years and have never had such accusations brought. Timing belt and water pump and so on and so on was not needed and was a choice from a recommendation not a down part. In which the deal you got was great and allowed for prevent ence maintenance as you new hence the long drive to buy such a clean car that was bought after multiple trips down and gone over and to way options. I have a great reputation and you and your people went to great lengths to try and falsify it. Have a great day and I am done dealing with this matter of whatever your trying to get for nothing.

We didn't charge you to tell you that it needed an engine.  If you wanted us to tear down and tell you failed component we would have but didn't want to occur you any unwanted charges..  The vehicle sold was freshly inspected and gone through by two garages and hooked right into dmv's...

computor for inspection..  This was unfortunate but was not our fault..  We are just trying to help out with getting fixed if wanted at a lower price than anyone else would do..  Stuff happens in vehicles and we can not predict future or don't no maintenence from owners and what their driving patterns are..

This is all false, and don't really have a responce..  all of the repairs that they say they had done was a recomendation by their mechanic and refused to bring it back to us for us to look at..  I personally talked with the buyer and what is said was not even close to what really...

happened..  I have been stocked and harrased by the buyers family in laws and my [redacted] was so harrased I had to make a new account..  He bought a nice vehicle at a great price period.  Even their mechanic said it was a clean car.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
I also am unsure of how to respond. It is correct that my mechanic recommended the repairs, but without the repairs, the engine would have been destroyed. Because of this, I asked your sales manager how to proceed, stating that my mechanic did not think it wise to drive such a long distance to your dealership. He agreed and assured me that I need not worry. As my mechanic began fixing the turbo, he discovered additional repairs that would cause the car to fail inspection. I chose to repair the car to an inspectable condition and per [redacted] guidelines.In response to the stalking that you feel you have received, I would like to point out what you, in fact, received. In total, you received 1 phone call, 1 email, and requests on your company's [redacted] page to remove the picture of myself and my significant other from the page (a request I would greatly appreciate you do). Each comment you promptly deleted. Little harm was done because companies have remarkable control of what can be seen on their page, such as their rating. It does not appear that you have created a new Castleton Motors [redacted] page as your posts date back to 2012. I do apologize that you feel as though you have been stalked.
Kind regards,[redacted]

I did receive a phone call and you said a check engine light came on and that the car was doing nothing different. That when your mechanic looked at it he said that it should have more power he felt. And then gave you an option. Number one you bought the vehicle as is and with no warranty. I didn't have to entertain another phone call but I did. Your girlfriends father called,Her mother called, and she herself called. That I would say is more than one call. Then over 10 people went to [redacted] and started to try and falsely drop my ratings over 20 times. which worked. I deleted [redacted] until I found some help as to keep you and your people out. Matter a fact there is no great rating on page due to the harassment of lies. I was thinking about going above and beyond and helping with 350.00 to what you thought was great until all of this happened. Knowing that repaired from a recommendation could have cost a lot less going with a used part. I will not reward such behavior with above and beyond. You fully aware bought a clean car that you love as is and have decided to upgrade and do some prevent enhance maintenance as a choice not a need. And I say more power to you. Your request are absurd straight up false. Have a great day and I am sorry your in laws have tried to bring you to negativity but hang in there and no that honesty and positive thinking usually prevails. I have been in business for twelve years and have never had such accusations brought. Timing belt and water pump and so on and so on was not needed and was a choice from a recommendation not a down part. In which the deal you got was great and allowed for prevent ence maintenance as you new hence the long drive to buy such a clean car that was bought after multiple trips down and gone over and to way options. I have a great reputation and you and your people went to great lengths to try and falsify it. Have a great day and I am done dealing with this matter of whatever your trying to get for nothing.

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