Casual Glenn's Handyman Service

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID 10671095, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** *** I have never received a refund from other contractors When I have had an issue with a prior contractor, not only did they return to fix the problem, but they did so at no charge If he said he charged $for each additional hour, then why did he tell me $and take my check for $ I'm glad that other customers have been satisfied with his work, but this job was not done properly I never said the tile was on paper; what I stated was that he glued the newspaper he laid down to protect my countertop on the back of the tile It is clearly visible when you look at the tile in question If my recollection of events is proven correct by the text messages I receive from my cell phone provider, I will present that information and pursue this matter in small claims court Again, I have never had to sue nor have I ever received a refund for other services It is very, very sad that this provider continues to misrepresent himself and the events which transpired We all reap what we sow When, where, and how is not revealed to us, but it does occur I thought because of his demeanor that we could resolve this amicably, but I was mistaken I did not contract an honest, decent, upstanding individual Instead, I contracted with a dishonest, manipulative, non-integral individual and for that I am very saddened

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID 10671095, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
I have never received a refund from other contractors When I have had an issue with a prior contractor, not only did they return to fix the problem, but they did so at no charge If he said he charged $for each additional hour, then why did he tell me $and take my check for $ I'm glad that other customers have been satisfied with his work, but this job was not done properly I never said the tile was on paper; what I stated was that he glued the newspaper he laid down to protect my countertop on the back of the tile It is clearly visible when you look at the tile in question If my recollection of events is proven correct by the text messages I receive from my cell phone provider, I will present that information and pursue this matter in small claims court Again, I have never had to sue nor have I ever received a refund for other services It is very, very sad that this provider continues to misrepresent himself and the events which transpired We all reap what we sow When, where, and how is not revealed to us, but it does occur I thought because of his demeanor that we could resolve this amicably, but I was mistaken I did not contract an honest, decent, upstanding individual Instead, I contracted with a dishonest, manipulative, non-integral individual and for that I am very saddened