Catalano Concrete Construction installed a new concrete driveway for me and I am very pleased with the results This is a family business (father, son and mom) who are very nice people and easy to work with Pete, the son gave me the estimate and was my contact person throughout the project He was always easy to reach and made sure I was happySal, the owner, supervised the pouring of the concreteVery hard working and freindly man My new driveway looks great and my front yard was left clean Could'nt ask for more
Initial Business Response / [redacted] (1000, 8, 2014/07/15) */ The consumer's driveway was replaced by our company in According to our records, the consumer contacted us last year and late June of this year requesting an estimate for stripping and sealing his drivewayUnfortunately, our company does not offer sealing as a separate serviceWe do however seal driveways as part of the installation The owner ( [redacted] Catalano) has been known to go above and beyond the typical services we provide in order to please his customersHowever our current schedule no longer affords us the time to accommodate these additional requests We apologize for the inconvenience [redacted] Catalano General Manager Initial Consumer Rebuttal / [redacted] (3000, 10, 2014/07/16) */ (The consumer indicated he/she DID NOT accept the response from the business.) We would like some type of solution as to how to make the concrete appear smooth without the white patches that appear dry when it gets wetAs I mentioned before this has happened since the concrete was initially sealed in the rain back in We did contact the company last year and was told someone would come out to look at the driveway but we were not contacted about anything and nobody came to inspect the drivewayWe feel this problem was due to the sealant being applied in the rain because it has always looked like thisWhen we asked about the sealant being applied in the rain we were told it didn't matter and it will appear smooth after everything curedThis has never happened Final Business Response / [redacted] (4000, 12, 2014/07/26) */ We are sorry the consumer is not pleased with the result of the sealerSealers are applied to protect concrete from freeze/thaw cycles and salt Unfortunately, they can change the color of the concrete after appliedI did visit the home a few weeks ago and the driveway is structurally soundWhile we strive for customer satisfaction we cannot repair cosmetic issues Final Consumer Response / [redacted] (4200, 14, 2014/07/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) The company is welcome to look at the driveway when it is raining to understand what I am talking aboutThe driveway is structurally sound but would like to know why it appears this way when wetOther driveways do not look like thisIt has been like this from the time the driveway was sealedIt is a shame that it took a complaint with the Revdex.com to have the company finally look at our drivewayWe still have no remedy and will have to look elsewhere for one
Initial Business Response / [redacted] (1000, 5, 2014/09/26) */ The driveway was built 18' feet wide, which is the width that was listed on the contract and also submitted to the villageIf it needed to be inches wider we apologize for the miss communication however we always follow what is listed on the contract It is true that the control joint, which are the lines you see in concrete designed to accommodate shrinkage and to relieve internal stresses is not exactly in the center however it is cut straight and meets village code and industry standards according to the [redacted] which states "ACI recommends that control joints be provided at to times the slab thickness in both directions." The current joint spacing on the driveway falls well within the industry standards and will not compromise the structural integrity or performance of the slab We understand the customer is more concerned about the aesthetics rather the structural integrity of the driveway however we feel a full replacement or refund is unreasonable since the driveway was built according to the contract, village code and industry standardsI did meet with the customers to discuss the issue and had multiple phone calls to try to come to a resolution and offered installing brick paver ribbons along the sides at no charge however they declinedWe are still willing to offer the ribbons Initial Consumer Rebuttal / [redacted] (2000, 7, 2014/10/05) */ (The consumer indicated he/she ACCEPTED the response from the business.) Catalano Construction is only correcting part of the problem and the only reason I'm accepting this because they will not correct the lines in the driveway that are not centeredSomething is better then nothing Final Consumer Response / [redacted] (3000, 24, 2015/10/12) */ Catalano Concrete Construction, Incdid come out in the spring of and said they will be back in two weeks to put a ribbon of brick down the sides of the driveway to make it the size that it should have beenIt is now October and haven't heard from them yetI only agreed to this because they will not give me any kind of refund or the driveAs I stated before none of the sections of the drive way are equal and the center joint is not down the center off by several inchesThe side walk joints are not straight, and there was some damage to the existing side walkI would not recommend the company Final Business Response / [redacted] (4000, 27, 2015/10/21) */ We apologize for the delay with thisMy farther and I have discussed this issue and we are willing to replace the public walkway squares that are of concern We will be there next week on Thursday Oct 29th
Performed their services exactly as quoted and scheduledHard working and polite crewexcellent productOwners very responsive to questions and requests
Catalano Concrete Construction installed a new concrete driveway for me and I am very pleased with the results This is a family business (father, son and mom) who are very nice people and easy to work with Pete, the son gave me the estimate and was my contact person throughout the project He was always easy to reach and made sure I was happySal, the owner, supervised the pouring of the concreteVery hard working and freindly man My new driveway looks great and my front yard was left clean Could'nt ask for more
Initial Business Response / [redacted] (1000, 8, 2014/07/15) */ The consumer's driveway was replaced by our company in According to our records, the consumer contacted us last year and late June of this year requesting an estimate for stripping and sealing his drivewayUnfortunately, our company does not offer sealing as a separate serviceWe do however seal driveways as part of the installation The owner ( [redacted] Catalano) has been known to go above and beyond the typical services we provide in order to please his customersHowever our current schedule no longer affords us the time to accommodate these additional requests We apologize for the inconvenience [redacted] Catalano General Manager Initial Consumer Rebuttal / [redacted] (3000, 10, 2014/07/16) */ (The consumer indicated he/she DID NOT accept the response from the business.) We would like some type of solution as to how to make the concrete appear smooth without the white patches that appear dry when it gets wetAs I mentioned before this has happened since the concrete was initially sealed in the rain back in We did contact the company last year and was told someone would come out to look at the driveway but we were not contacted about anything and nobody came to inspect the drivewayWe feel this problem was due to the sealant being applied in the rain because it has always looked like thisWhen we asked about the sealant being applied in the rain we were told it didn't matter and it will appear smooth after everything curedThis has never happened Final Business Response / [redacted] (4000, 12, 2014/07/26) */ We are sorry the consumer is not pleased with the result of the sealerSealers are applied to protect concrete from freeze/thaw cycles and salt Unfortunately, they can change the color of the concrete after appliedI did visit the home a few weeks ago and the driveway is structurally soundWhile we strive for customer satisfaction we cannot repair cosmetic issues Final Consumer Response / [redacted] (4200, 14, 2014/07/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) The company is welcome to look at the driveway when it is raining to understand what I am talking aboutThe driveway is structurally sound but would like to know why it appears this way when wetOther driveways do not look like thisIt has been like this from the time the driveway was sealedIt is a shame that it took a complaint with the Revdex.com to have the company finally look at our drivewayWe still have no remedy and will have to look elsewhere for one
Initial Business Response / [redacted] (1000, 5, 2014/09/26) */ The driveway was built 18' feet wide, which is the width that was listed on the contract and also submitted to the villageIf it needed to be inches wider we apologize for the miss communication however we always follow what is listed on the contract It is true that the control joint, which are the lines you see in concrete designed to accommodate shrinkage and to relieve internal stresses is not exactly in the center however it is cut straight and meets village code and industry standards according to the [redacted] which states "ACI recommends that control joints be provided at to times the slab thickness in both directions." The current joint spacing on the driveway falls well within the industry standards and will not compromise the structural integrity or performance of the slab We understand the customer is more concerned about the aesthetics rather the structural integrity of the driveway however we feel a full replacement or refund is unreasonable since the driveway was built according to the contract, village code and industry standardsI did meet with the customers to discuss the issue and had multiple phone calls to try to come to a resolution and offered installing brick paver ribbons along the sides at no charge however they declinedWe are still willing to offer the ribbons Initial Consumer Rebuttal / [redacted] (2000, 7, 2014/10/05) */ (The consumer indicated he/she ACCEPTED the response from the business.) Catalano Construction is only correcting part of the problem and the only reason I'm accepting this because they will not correct the lines in the driveway that are not centeredSomething is better then nothing Final Consumer Response / [redacted] (3000, 24, 2015/10/12) */ Catalano Concrete Construction, Incdid come out in the spring of and said they will be back in two weeks to put a ribbon of brick down the sides of the driveway to make it the size that it should have beenIt is now October and haven't heard from them yetI only agreed to this because they will not give me any kind of refund or the driveAs I stated before none of the sections of the drive way are equal and the center joint is not down the center off by several inchesThe side walk joints are not straight, and there was some damage to the existing side walkI would not recommend the company Final Business Response / [redacted] (4000, 27, 2015/10/21) */ We apologize for the delay with thisMy farther and I have discussed this issue and we are willing to replace the public walkway squares that are of concern We will be there next week on Thursday Oct 29th