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This is a letter that my law firm representatives sent DD Resorts. I offered them appx. $30,000 in principle and interest paid to take the lot back into inventory. Trying to preserve a 820 credit score I implored their sense of fair play and compassion for remedy. They refuse to be fair in any way. BUYER BEWARE.

May 23, 2016

Double Diamond Resorts
Certified Mail Return Receipt Requested
[redacted], Suite #[redacted]
[redacted] 9800
[redacted], Texas [redacted]
& Via USPS Mail

Re:

Retreat

[redacted]

Dear sir or madam:

This letter is being sent to advise you that our office has been retained to represent
[redacted] and [redacted] with regards to their Retreat lot [redacted], at Double
Diamond Resorts. We are sending this letter in the interest of seeing if your organization
would be willing to work with the [redacted]s with their concerns regarding the above
referenced lot.

In 2008, Mr. and Mrs. [redacted] purchased a lot from Double Diamond Resorts. At
the time of their purchase they were cajoled by the salesman into purchasing a more
expensive lot than they wanted. They had wanted to rescind their lot purchase in favor of
a smaller more affordable lot. Under contract law they had a window of time to rescind
that contract, the salesman, however, convinced them to keep the lot he had convinced
them to purchase because he advised them that he could sell it and make a profit. The
[redacted]s naively believed this and went ahead and kept the lot and purchased another
smaller lot while also continuing to make payments on the first lot. Your salesman/agent
would reimburse them for the the funds they were spending on the lot that he was trying
to sell for profit and continued to do so until he was caught by the accounting
department. The contract was then nullified on the first lot and now the [redacted]s are
expending their resources to pay POA dues and mortgage on a lot which they will never be
able to use or sell without great loss.

It was clearly an error in judgment on the part of the [redacted]s to have not
rescinded their contract on the first lot but there is also culpability on the part of the
salesman who acted as your agent, and who failed to exercise due diligence towards the
[redacted]s. Your agent was removed from your company but the [redacted]s are still paying
the monetary price for a lot they never truly wanted.

The purpose of this letter is to ask if you would be willing to take your lot back into
your inventory and keep all equity and interest but without foreclosing on the lot. There
were mistakes made on both ends of the deal with regards to the lot and at this point the
[redacted]s are fully aware of the error they made but are appealng to a sense of fairness
and a equitable remedy for both your organization and for them. The [redacted]s were not
the only party who made an error in judgement on this deal. They simply ask for a way to
cut losses with the least amount of harm to their credit and in such a way that would allow
you to actually still profit off of the undeveloped lot. In addition, the [redacted]s have sold
their home at the retreat and wish to relinquish all privileges and ties with Double
Diamond Resorts.

We hope to come to an agreement that would be fair for both parties.

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