Catering by Bob, LLC

I was a member at Snap Fitness for about a year, and had asked for my account to be cancelled for the month of April via *** messenger, because I know the owner socially and because no one was answering the phone during their business hours nor would anyone return my voicemailI did not get a response from the online message despite it saying that it had been received and read, so I went into the gym and asked in person for my account to be cancelled for the month of MayI had talked in person to two different employees about canceling my account, because I knew the business had had problems with continuing to charge accounts in the past My account continued to get charged through the month of September until I got ahold of the owner again and she finally stopped charging my account, and said she would refund me the money that I had been chargedHowever, it is now November and I still have not been refundedI have continued to try to get ahold of the owner and she now does n