I have done business with Cates for five years now K*** and E*** are great guys! Unfortunately they sold out to Walter a few months back and he has no clue of what he is doingExtremely poor customer serviceI went in to have him look at some work they had performed bowing he wouldn't warranty the work due to time frame but I think he thought I was trying to beat him out of money so he got real defensive and when I told him he was out of line he screamed and cursed demanding me off of his propertyNo CUSTOMER SERVICE AT ALL Sure wish the old owners had it back
I have done business with Cates for five years now K*** and E*** are great guys! Unfortunately they sold out to Walter a few months back and he has no clue of what he is doingExtremely poor customer serviceI went in to have him look at some work they had performed bowing he wouldn't warranty the work due to time frame but I think he thought I was trying to beat him out of money so he got real defensive and when I told him he was out of line he screamed and cursed demanding me off of his propertyNo CUSTOMER SERVICE AT ALL Sure wish the old owners had it back