Catfish Cabin Reviews (2)
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Catfish Cabin Rating
Description: Restaurants
Address: 2846 Airways Blvd, Memphis, Tennessee, United States, 38132-1105
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Advertisements from their website advertise a free meal on your Birthday, but there is a register sign stating you must have another party to get it.I looked on the website for the Catfish Cabin's menu, and there is a blurb on the bottom stating that you get a free meal on your birthday with appropriate documentation. I checked today, July 8, and then decided to drive to Memphis for the free meal.There is a small sign on the cash register, stating that you must have another paying guest to receive the free meal-- NOT what is on their menuy OR on thier website. It's not on the door, you have to approach the register to pay to get this information. They made me drive all the way from Mississippi for my birthday, then they tell me I have to have another adult paying at least $9.99 before they will give me the free meal they offered. Since I am alone, I couldn't get my meal.I am furious; I drove a very long way, and this certainly ruined my birthday. I had to leave and go back home. That was a lot of wasted gas for nothing.This is bait and switch, they draw you in and then at the last minute they tell you, "Oh, that isn't the policy anymore.".Desired SettlementI want the free birthday meal that their website and menu promised.
The owner Acey H[redacted] was very rude and unprofessional. My experience at Catfish Cabin was the worst I have ever experienced in my 35 years of living. I would not recommend this location to anyone. I have had better customer service at [redacted].","neg-1