Cathedral Properties

As stated on pg of the attached lease, the pet fee of $is non-refundable In accordance with section 4B of the lease, Tenant is responsible for the replacement cost of damaged Personal PropertyThe carpet was stained and needed to be replaced A letter was sent on 10/10/for replacement of the air filterThe letter was ignored by tenant In accordance with section 7, all utilities are to be paid by the tenant, including water & sewerTenant left a balance due of $to the Metropolitan Sewer District

[redacted] W [redacted] signed an month lease agreement with Cathedral Properties, LLC commencing Sept 21, and expiring March 31, Subsequently, an Extension of Lease was signed by the tenant each year renewing the lease for a period of monthsThe last Extension of Lease signed by the tenant renewed the lease for months commencing on April 1, 2016, and terminating on March 31, The agreement stated that all terms of the Lease shall continue during this extended termA copy of the signed Extension of Lease is attached.Section in the lease – Early Termination of Lease by Tenant states that “Tenant understands and agrees that should Tenant terminate this Lease Agreement for any reason whatsoever prior to the expiration date, Tenant’s security deposit will be forfeited and a termination fee will be immediately due payable to the Landlord in an amount equal to: two (2) months rent.” Attached is a copy of this excerpt from the leaseUpon inspection of the property on March 6, 2017, management found items belonging to Mr [redacted] in the residence Since the tenant had not vacated the property as of this date, March rent of $is owed to Cathedral Properties, LLC Mr [redacted] paid a security deposit of $and a non-refundable pet deposit of $upon move in Section in the lease – Security Deposit states “If Tenant shall default with respect to any covenant or condition of this Lease, including but not limited to the payment of rent, Landlord may apply all or part (but shall not be required to do so) of the security deposit to the payment of any sum in default or any other sum which Landlord may be required to spend by reason of Tenant’s default.” Attached is a copy of this excerpt from the lease.If Mr [redacted] pays his March rent of $935, the following excerpt from his lease applies to his security deposit, “Tenant agrees to pay Landlord for any and all injury or damage at or upon the Lease Premises, or the property of which the Leased Premises are a part, caused by the Tenant’s acts or omissions or by any person, animal, pet, servant, guest or invitee on the Lease Premises with the consent of Tenant.” Document attached The move out inspection of the property found the yard needs repair, a room needs to be repainted, and the carpeting needs to be cleaned or replaced The estimate of these repairs is $ Additionally, several smaller repairs are required to fix the dishwasher, two toilets, a ceiling fan, the sprayer on the sink, and a stairway lightThe repair work for these items is estimated to be $with a total of $repair work necessary to restore the property to its original conditionTherefore, this cost would be applied towards the security deposit leaving $due from the tenant to Cathedral Properties, LLC, assuming payment of the March rentIn conclusion, Mr [redacted] owes the March rent of $plus $for repairs that exceed the security deposit.Reconciliation: March Rent (unpaid) $ Security Deposit ($950.00) Repairs $1, Due From Tenant $ Mr [redacted] sent a letter to Cathedral Properties, LLC dated January 22, In the letter Mr [redacted] wrote, “Thank you for nearly years of pleasant people, prompt attention to issues, and privacyIt has been easy to do business with you and you can look forward to several referrals coming from me over the next few years.” Tenant’s letter attached.ere

Cathedral PropertiesRevdex.com Case – [redacted] , [redacted] and [redacted] On 06/03/ [redacted] and [redacted] went to [redacted] to deliver two window units to the tenantsWhen notifying the tenants that we could deliver the units early, they gratefully accepted this option [redacted] and [redacted] arrived on the property [redacted] did not refuse to go upstairs to check the temperature as the tenant stated [redacted] went upstairs and acknowledged how hot it was [redacted] and [redacted] fully intended to install both window unitsHowever, the tenants said they wanted to install the units themselvesThey requested that [redacted] and [redacted] replace the outside light bulbs while there [redacted] and [redacted] did replace the bulbs that morning.We are actively working on fixing the air conditioning unitWe assessed the defective unit, and as the parts needed arrive we will make the necessary repairsWe were under the impression that the tenants understood the situation, and were happy with the window units as a temporary solution.All three tenants signed and initialed the lease agreement which outlines maintenance and utilities that tenants are responsible forWe have attached a copy of this addendum that all three tenants initialed showing they understood which services they were responsible for during the duration of the leaseExtermination is an item that tenants are responsible for As a courtesy, Cathedral Properties sent a pest control company to the property on 10/04/However, any further extermination needs falls under the responsibility of the tenantsCathedral Properties, LLC has consistently addressed the maintenance issues reported by the tenants

This tenant rented from us for over yearsOn multiple occasions, we were unable to reach the tenant for our maintenance technician to make the requested repairsWe sent letters as a final attempt to contact the tenant on three separate occasions, dated December 11, 2013, October 31, 2014, and January 29, Regarding the bugs and shower, according to Section of the signed lease, tenant is responsible for maintaining the property in a similar condition as when initially rentedThere were no bugs and the shower did not have a leak prior to tenant’s occupancy.Mold prevention is in Section of the signed leaseThe mold in the basement could have been avoided had the tenant not neglected to dry and clean the areaTenant was three months behind on paying Metropolitan StLouis Sewer DistrictCathedral Properties paid the three months past due amount on August 10, for tenantAs stated in Section in signed lease, tenant is responsible for all utilitiesCathedral Properties sent a letter on August 10, informing tenant of this payment and requested reimbursement at that timeFlea and bug treatment cost:Antimite $– See attached invoice Antimite $– See attached invoiceLabor -Remove carpets - $ -Vacuum house - $ (vacuum bags) - $ $

Revdex.com Case - Tenat - [redacted] StLouis, MO [redacted] began leasing from Cathedral Properties, LLC on February 12, Tenant's lease expires 5/31/17.The tenant called and requested a copy of her rental payment history with Cathedral Properties, LLC as well as completion of a Landlord Verification Form which was subsequently sent by the realty company to whom she has submitted a leasing application.Cathedral Properties mailed a history of the tenant's rental payments on April 5, Cathedral Properties, LLC subsequently completed and faxed the rental verfication form to the realty company.Cathedral Properties, LLC has provided all of the information which has been requested by the tenant

*** ***, *** *** and *** *** began leasing from Cathedral Properties, LLC on October 1, 2016.On January 3, 2017, we received an email from the tenant stating there was a problem with the shower knobWe scheduled a maintenance technician to repair the problem and the shower knob
was replaced on January 23, 2017.On January 5, 2017, the tenant called stating there was a problem with the furnaceCathedral Properties, LLC sent a maintenance person to the property on January 5thThe technician removed and rewired the limit switch and rewired the transformerThe furnace was working properly when the technician left the property.On January 6, 2017, we sent a letter to the tenant stating that all utilities are their responsibility, as stated in the leaseWe enclosed a copy of their MSD sewer bill to be paid by the tenantThe tenants did not pay the MSD bill; therefore, Cathedral Properties, LLC paid the balance of $and subsequently deducted this amount from the tenants balance due.On January 12, 2017, the tenant sent an email complaining about the duct workTenant subsequently called about the MSD bill payment which had been deducted from their balance dueCathedral Properties, LLC sent a technician to the property on March 6, The technician repaired the duct work in the basement, rewired the blower on the furnace, cleaned the coils and remounted one of the vents.On March 7, 2017, we received a call from the tenant complaining about the repairman.Cathedral Properties, LLC has addressed the maintenance issues reported by the tenant

Complaint: ***
I am rejecting this response because:
He did not tell me about the sewage until the day he gav me keys .if he would hav told me about the sewage at the time I enquird about the property I would not hav rented it .I hav proove tht he lied and my lease was only supposed to be year not 18monthshe lied from day the property was never to b rented according to city hall!!
Sincerely,
*** ***

Initial Business Response /* (1000, 7, 2016/01/28) */
*** *** bill - *** *** was called out on 10/11/for a clogged drainRepairs were made, but the bill indicated that there would be no warranty due to "line abuse." Cathedral Properties charged the tenant for the work, but has since
rescinded the charge
Squirrels in Attic-After several attempts to schedule a time with the tenant, Cathedral Properties repaired the original hole that the squirrels were usingTenant agreed that the problem was resolvedOnce again, the tenant called to report that the squirrels had created new holes and were still getting into the atticCathedral properties sent EB Contractors to the property to assess the situationEB Contractors reported that the problem was due to clogged guttersThe clogged gutters were causing backups at the roof line which caused the fascia boards to rotThe rotted fascia wood has created areas where the squirrels can gain new accessAccording to section of the signed lease, tenant has the responsibility to maintain the property

As stated on pg 17 of the attached lease, the pet fee of $150 is non-refundable.
In accordance with section 4B of the lease, Tenant is responsible for the replacement cost of damaged Personal Property. The carpet was stained and needed to be replaced.
A letter was sent on 10/10/13 for...

replacement of the air filter. The letter was ignored by tenant.
In accordance with section 7, all utilities are to be paid by the tenant, including water & sewer. Tenant left a balance due of $136 to the Metropolitan Sewer District.

This tenant rented from us for over 4 years. On multiple occasions, we were unable to reach the tenant for our maintenance technician to make the requested repairs. We sent letters as a final attempt to contact the tenant on three separate occasions, dated December 11, 2013, October 31, 2014,...

and January 29, 2016. Regarding the bugs and shower, according to Section 4 of the signed lease, tenant is responsible for maintaining the property in a similar condition as when initially rented. There were no bugs and the shower did not have a leak prior to tenant’s occupancy.Mold prevention is in Section 20 of the signed lease. The mold in the basement could have been avoided had the tenant not neglected to dry and clean the area. Tenant was three months behind on paying Metropolitan St. Louis Sewer District. Cathedral Properties paid the three months past due amount on August 10, 2016 for tenant. As stated in Section 7 in signed lease, tenant is responsible for all utilities. Cathedral Properties sent a letter on August 10, 2016 informing tenant of this payment and requested reimbursement at that time. Flea and bug treatment cost:Antimite                                          $250 – See attached invoice Antimite                                    ...⇄ – See attached invoiceLabor             -Remove carpets -              $160             -Vacuum house -                $200                  (10 vacuum bags) -        $  20                                       ...⇄

Complaint: [redacted]
I am rejecting this response because:The information stated is false, I have screenshots of call logs and msgs that prove other wise. Also, they sent two of their repair people ([redacted] and [redacted]) (at 11am) outside of the time slot that was setup with us (5pm), so we had to stop what we were doing to come back to the home because it is impossible to reach anyone. The repair guys only dropped off two air units (being that we had other engagements and they showed up extremely early), refusing to come upstairs to feel how hot it was. And I quote, "I already know how hot it is up there, these flat roofed homes get extremely hot!" [redacted]. We had to install the units our selves and no one has contacted us STILL to talk about the exact date of the ac repair. It is still extremely hot in the home making only the two rooms with the air units usable. We have had issues ever since we moved into the roach and mouse infested home, they have sent out two exterminators when we first moved in and the issue still continues. [redacted] expressed that issue would be addressed and it still hasn't been. We have only focused on the heating and cooling because the health and building inspectors have let us know the condition is unlivable and is extremely dangerous. I am attaching proof of attempts of contact, not even including my other roommates attempts.  
Sincerely,
[redacted]

The attached document “Demand For Rent” explains our position regarding this property as well as tenant responsibilities regarding maintaining appropriate insurance against potential losses. Additionally, at no point did Cathedral Properties force tenant to contract with any vendor regarding...

this situation – tenant did so on their on accord.

Revdex.com Case  - Tenat -    [redacted] St. Louis, MO 63134 [redacted] began leasing from Cathedral Properties, LLC on February 12, 2016. Tenant's lease expires 5/31/17.The tenant called and requested a copy of her rental payment history with Cathedral...

Properties, LLC as well as completion of a Landlord Verification Form which was subsequently sent by the realty company to whom she has submitted a leasing application.Cathedral Properties mailed a history of the tenant's rental payments on April 5, 2017. Cathedral Properties, LLC  subsequently completed and faxed the rental verfication form to the realty company.Cathedral Properties, LLC has provided all of the information which has been requested by the tenant.

Cathedral Properties, LLC Revdex.com Response   Tenant signed an 18 month lease agreement with Cathedral Properties, LLC commencing November 5, 2016 and expiring April 30, 2018. Addendum B in the lease covers the section regarding Maintenance, Utilities and Services for single family homes. This...

section states: “Lessee shall be responsible for the maintenance items including, but not limited to the following during the term of this lease.” This section included Utilities and Services such as electric, gas, water, sewer, and trash. The tenant initialed next to each service and signed the form on November 4, 2016. A copy of this signed addendum is attached. Cathedral Properties received a copy of the MSD (sewer bill) for the service period 12/31/16 – 1/31/17 for the tenant’s residence.  The bill had a balance of $184.71 owed by the tenant which included a past due amount.  Cathedral Properties paid the full balance.  A letter was subsequently sent to the tenant explaining this payment of $184.71 and the deduction of this payment from the tenants rent, leaving the tenant with a balance due of $184.71. A copy of this letter is attached.  Section 2. Part D in the lease – Term and Rent states that “Tenant shall pay as additional rent any money required to be paid by Tenant under this lease, whether or not such amount is designated ‘additional rent’.” Attached is a copy of this excerpt. In conclusion, Cathedral Properties has fulfilled its obligation with the MSD bill in accordance with the terms of the lease.

Cathedral PropertiesRevdex.com Case – [redacted], [redacted] and [redacted] On 06/03/2017 [redacted] and [redacted] went to [redacted] to deliver two window units to the tenants. When notifying the tenants that we could deliver the units early, they gratefully accepted this option. [redacted] and [redacted] arrived on the property. [redacted] did not refuse to go upstairs to check the temperature as the tenant stated. [redacted] went upstairs and acknowledged how hot it was. [redacted] and [redacted] fully intended to install both window units. However, the tenants said they wanted to install the units themselves. They requested that [redacted] and [redacted] replace the outside light bulbs while there. [redacted] and [redacted] did replace the bulbs that morning.We are actively working on fixing the air conditioning unit. We assessed the defective unit, and as the parts needed arrive we will make the necessary repairs. We were under the impression that the tenants understood the situation, and were happy with the window units as a temporary solution.All three tenants signed and initialed the lease agreement which outlines maintenance and utilities that tenants are responsible for. We have attached a copy of this addendum that all three tenants initialed showing they understood which services they were responsible for during the duration of the lease. Extermination is an item that tenants are responsible for.  As a courtesy, Cathedral Properties sent a pest control company to the property on 10/04/16. However, any further extermination needs falls under the responsibility of the tenants. Cathedral Properties, LLC has consistently addressed the maintenance issues reported by the tenants.

[redacted] W. [redacted] signed an 18 month lease agreement with Cathedral Properties, LLC commencing Sept 21, 2013 and expiring March 31, 2015.  Subsequently, an Extension of Lease was signed by the tenant each year renewing  the lease for a period of 12 months. The last Extension of Lease...

signed by the tenant renewed the lease for 12 months commencing on April 1, 2016, and terminating on March 31, 2017.  The agreement stated that all terms of the Lease shall continue during this extended term. A copy of the signed Extension of Lease is attached.Section 9. in the lease – Early Termination of Lease by Tenant  states that “Tenant understands and agrees that should Tenant terminate this Lease Agreement for any reason whatsoever prior to the expiration date, Tenant’s security deposit will be forfeited and a termination fee will be immediately due payable to the Landlord in an amount equal to: two (2) months rent.”  Attached is a copy of this excerpt from the lease. Upon inspection of the property on March 6, 2017, management found items belonging to Mr. [redacted]  in the residence.   Since the tenant had not vacated the property as of this date, March rent of $935 is owed to Cathedral Properties, LLC.   Mr. [redacted] paid a security deposit of $950 and a non-refundable pet deposit of $150 upon move in.  Section 3. in the lease – Security Deposit  states “If Tenant shall default with respect to any covenant or condition of this Lease, including but not limited to the payment of rent, Landlord may apply all or part (but shall not be required to do so) of the security deposit to the payment of any sum in default or any other sum which Landlord may be required to spend by reason of Tenant’s default.” Attached is a copy of this excerpt from the lease.If Mr. [redacted] pays his March rent of $935, the following excerpt from his lease applies to his security deposit, “Tenant agrees to pay Landlord for any and all injury or damage at or upon the Lease Premises, or the property of which the Leased Premises are a part, caused by the Tenant’s acts or omissions or by any person, animal, pet, servant, guest or invitee on the Lease Premises with the consent of Tenant.” Document attached.  The move out inspection of the property found the yard needs repair, a room needs to be repainted, and the carpeting needs to be cleaned or replaced.  The estimate of these repairs is $600.  Additionally, several smaller repairs are required to fix the dishwasher, two toilets, a ceiling fan, the sprayer on the sink, and a stairway light. The repair work for these items is estimated to be $400 with a total of $1000 repair work necessary to restore the property to its original condition. Therefore, this cost would be applied towards the security deposit leaving $50 due from the tenant to Cathedral Properties, LLC, assuming payment of the March rent. In conclusion, Mr. [redacted] owes the March rent of $935 plus $50 for repairs that exceed the security deposit.Reconciliation:                   March Rent (unpaid)           $935.00                 Security Deposit               ($950.00)                 Repairs                           $1,000.00  Due From Tenant               $ 985.00 Mr. [redacted] sent a letter to Cathedral Properties, LLC dated January 22, 2017. In the letter Mr. [redacted] wrote, “Thank you for nearly 4 years of pleasant people, prompt attention to issues, and privacy. It has been easy to do business with you and you can look forward to several referrals coming from me over the next few years.” Tenant’s letter attached.ere...