Catonsville Contractors, Inc.

Initial Business Response /* (1000, 10, 2016/10/22) */
Contact Name and Title: [redacted] Manager
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@gmail.com
on 10/3/16 We issued a full refund to the guest, [redacted]. We also put the room out of service and called our...

exterminator who came out and exterminated the room and has done a follow up visit every 2 weeks since. I personally issued an apology to the guest. We also called Expedia as they booked through them and issued a full refund.

Initial Business Response /* (1000, 10, 2016/07/19) */June 25, 2016
RE: [redacted]
To whom it may concern,
Super 8 Plymouth, Plymouth Indiana have issued a credit back to VI [redacted] for the amount of $150.00. Our mutual client would like the immediate release of the...

hold of [redacted] back to his card.
I have included a copy of the receipt showing we reversed the [redacted] If you have any questions please contact me at the above numbers/email,
Have a super day!

Front Desk Manager

SHREEJI SUPER INC. DOA SUPER 8 MOTEL
[redacted]
PLYMOUTH. IN XXXXX