Cavalletto Law Offices

Initial Business Response /* (1000, 5, 2016/01/25) */
I am most concerned to receive this complaintI have worked with the client extensively to both resolve this complaint and create a positive experience for her after her alleged auto accident
While the complaint states that "only" an email
was provided, the client fails to acknowledge that over hours of time was spent working on her case in preparation of a chapter bankruptcyAll of this work was documented and provided to the client upon receipt of her initial complaint
I strive to provide a professional and competent representation to each and every clientMy firm continues to be upfront and honest in our fees, and unlike many competitors, we do not add extra fees once we are retained by a client
I sincerely wish the client the very best in her recovery, and look forward to a lasting financial future for herFurther discussion would violate the attorney/client privilege that I hold with this client, and am therefor unable to provide additional details in a public forumI encourage the customer to work directly with me, as we have in the past, to resolve her complaints
Initial Consumer Rebuttal /* (3000, 7, 2016/01/26) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I am expecting a full refund and I did not sign a retainer agreement