Cavallino Motor Sports Reviews (1)
Cavallino Motor Sports Rating
Description: Auto Repair & Service
Address: 1671 Placentia Ave #A, Costa Mesa, California, United States, 92627
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www.procarcarezone.com
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Review: We purchased a Mercedes that had been inspected/repaired by this business. All repairs were paid for by previous owner- including a dented tire wheel on rear driver side. The previous owner paid to have this part replaced. That was July 2013 and we have contacted this business owner by phone and email since then to make this change. Unfortunately, all we have gotten is excuses and delays. We asked the car's previous owner for help on at least four occassions but he does not seem to have been able to get this settled either. At this point, we request that the business meet it's obligation by giving us the money to repurchase part from our Mercedes dealer ourselves as we live several hours away from this business and prefer to have this resolved locally- by taking our car to our dealer and have them exchange the wheel. We really wanted to work with Mr. [redacted]- we like and trusted him but after all these months of trying to resolve this- we feel we have no other choice but to take this route to try to resolve this months-long dispute. We can provide supportive documentation. Thank you.Desired Settlement: We request that business owner send us a check for parts & labor to replace a part that has already been paid for by the previous owner. Our Mercedes dealership is Hoehn Mercedes on Car Country Drive Carlsbad, Ca. We had been willing to drive up to Costa Mesa from Carlsbad and have several times, but at this point, the gas would just add to the cost of this isseue. That is why we are asking for the money for the part and the labor as had already been agreed upon by Mr. [redacted] and Mr. [redacted].