Cavella & Assoc PLLC

I am in receipt of a complaint from 2/24/17 for our down town location.  After review, we are showing that (2) orders were attempted to be placed.  One order was delivered while the second order was cancelled.  This address is not in our delivery area and the first delivery was an...

error.  This is a fairly new store and unfortunately we have a lot of new employees as well.  We will re-address the delivery boundaries of the store with each current team member as well as those coming on board.  Also, although we have added approximately 2,000 addresses to this store's delivery area the primary goal for this store was to take some of the volume away from our growing Knollwood location. I appreciate your notification of this issue and the opportunity to provide clarification.