Caveman Evolution

Complaint: [redacted] I am rejecting this response because: It amazes me that the only email they were supposedly able to locate had nothing to do with my many repeated attempts to contact them and not to mention that they failed to discuss the fact that I attempted to contact them by Facebook as wellI think it needs to be publicly noted that even though their website says days before item is shipped that they have no problem waiting longer and they will not respond to the customerIt took two weeks in order for me to receive the order, people should know this isn't a reputable company! Shipping in three days does not mean attaching a tracking number and then it sits on your desk for several more days as I didn't save the tracking but it was from what I remember days before the post office actually had it in their hands, that's ridiculous! Since the company will most likely read this just know that several times already when asked about the knee sleeves I did not recommend your company and I never will! I don't want anything from this company, that is not my point to all of this Consumers beware, that's my point! Hopefully this complaint will be visible to the public! Slow shipper and they will not contact the customer back! Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

From: *** *** Sent: Wednesday, April 12, 11:AMSubject: Caveman Evolution - Complaint ID ***Thanks for the call yesterday I was able to talk with the Revdex.com team today to get our contact information up to date in your system. Regarding complaint ***I was looking at the
order for *** *** and everything looks good on the order.Just to give you a recap of the order : Customer ordered March 9th 9:16pm (Thursday night)Order was shipped out on March 13th (Following Tuesday)Looks like there was a small delay with USPS on the order from what I can see in the USPS systemOrder was delivered March 20th (see below)Heres the confirmation of deliveryhttps://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=***I had our customer support manager look for emails from the customer and there was one that said something along the lines of "better late than never". Since we are an online/ecommerce business sometimes there are delays with our shipping partners Let me know if I can help out any further with the complain. Talk to you soon brother.-- Ryan P***Sales Director | Caveman Evolution

Hi *** I was looking at the order for *** *** and everything looks good on the order.Just to give you a recap of the order : Customer ordered March 9th 9:16pm (Thursday night)Order was shipped out on March 13th (Following Tuesday)Looks like there was a small delay with USPS on the order from what I can see in the USPS systemOrder was delivered March 20th (see below)Heres the confirmation of deliveryhttps://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=***I had our customer support manager look for emails from the customer and there was one that said something along the lines of "better late than never". Since we are an online/ecommerce business sometimes there are delays with our shipping partners Let me know if I can help out any further with the complain. Talk to you soon brother

Complaint: [redacted]
I am rejecting this response because:
It amazes me that the only email they were supposedly able to locate had nothing to do with my many repeated attempts to contact them and not to mention that they failed to discuss the fact that I attempted to contact them by Facebook as well. I think it needs to be publicly noted that even though their website says 3 days before item is shipped that they have no problem waiting longer and they will not respond to the customer. It took two weeks in order for me to receive the order, people should know this isn't a reputable company!  Shipping in three days does not mean attaching a tracking number and then it sits on your desk for several more days as I didn't save the tracking but it was from what I remember 5 days before the post office actually had it in their hands, that's ridiculous! Since the company will most likely read this just know that several times already when asked about the knee sleeves I did not recommend your company and I never will! I don't want anything from this company, that is not my point to all of this.  Consumers beware, that's my point! Hopefully this complaint will be visible to the public! Slow shipper and they will not contact the customer back!
Sincerely,
[redacted]

I have not yet received a refund or any communication from caveman evolution.  I also have not received my products.