Caveman Retreats

She received a refund through her credit card

Revdex.com:
I reviewed the response made by the business in reference to complaint ID ***, and find the resolution is satisfactory to me

We have been in contact by email and phone. There was a misunderstanding about the firewood. Her fiancé had picked it up without her knowing it. There were two people in the office that evening but only one was scheduled to be thereThe person mentioned happened to show up on
her own and that person has been told not to returnThe customer has been out of town so we are waiting until she returns to resolve the monetary complaintThere was a credit refunded that night that the customer believes is a charge so we are waiting on the customer bank copy.Thank you,KathyCaveman Retreats

She received a refund through her credit card.