Dear Ms [redacted] :I would like to take this opportunity to introduce myself.My name is Dennis S [redacted] and I am the DistrictManager for CB Squared Services, Inc Oneof my roles is to handle all customer complaints for CB Squared Services, Inc.This letter is in response to complaint # [redacted] filed by [redacted] ***.I have attempted to reach out to Mr [redacted] in hopes ofresolving this issue on three separate occasionsThe first attempt was on June29th, I left a voicemail asking Mr [redacted] to contact me andprovided my phone number The secondattempt was on June 30th, Again I left a voicemail asking Mr [redacted] to return my call The third attempt was made on July 1st, As of July 2nd, Mr [redacted] has notcontacted myself or any other representative of CB Squared Services, Inc CB Squared Services, Incis willing toresolve the issue with Mr [redacted] however; after repeated attempts to contactthe customer with no response from Mr [redacted] we cannot resolve the issue.Mr [redacted] can contact me at [redacted] we can work toresolving the issue as quickly as we can If thereare any further questions or concerns please contact me in any way Sincerely, [redacted] ***Directorof Operations
Dear Ms [redacted] : I would like to take this opportunity to introduce myselfMy name is Dennis S [redacted] and I am the General Manager of Administration for CB Squared Services Inc One of my roles is to handle all customer complaints for CB Squared Services, IncThis letter is in response to complaint # [redacted] filed by [redacted] CB Squared Services, Incis willing to reimburse Mr [redacted] for the transmission service out of customer relations Our service would not cause damage to the transmission; however it could expose a pre-existing condition We cannot warrant that the internal parts of the transmission There are many variables that would leave to the issues MR [redacted] is having with his vehicle We were not notified of any issues after the service until Mr [redacted] contacted us about two weeks ago This is months after the service was performed by CB Squared Services, IncT/A Jiffy Lube The vehicle was brought to the dealership where it was diagnosed and worked on without our knowledge This is a clear breach of the contract that Mr [redacted] entered with Jiffy Lube on February 5, The warranty can be obtained on the back of the original service invoice The warranty states: Exclusions to the Limited Service Warranty- This warranty does not apply if you have made any repairs to the parts of the vehicle that you claim were damaged by the original service(s) or when repairs are made without prior written approval from the original Jiffy Lube Service CenterIn closing CB Squared Services, Incis willing to issue a refund for the transmission service that was performed on his vehicle out of customer relations If there are any further questions or concerns please contact me in any way Sincerely, Dennis MS [redacted] General Manager of Administration
[A default letter is provided here which indicates your acceptance of the business's offer If you wish, you may update it before sending it.] Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [redacted] Regards, [redacted] I would like to sincerely thank you guys for your assistance in this matter [redacted] management was very understanding and today I received my refund check for the repaired damageNone of this would have been possible without your assistanceI can't thank you guys enoughI feel like I won one for the little guys.Sincerely [redacted] Sent from my ***
Dear Ms [redacted] :I would like to take this opportunity to introduce myself.My name is Dennis S [redacted] and I am the DistrictManager for CB Squared Services, Inc Oneof my roles is to handle all customer complaints for CB Squared Services, Inc.This letter is in response to complaint # [redacted] filed by [redacted] ***.I have attempted to reach out to Mr [redacted] in hopes ofresolving this issue on three separate occasionsThe first attempt was on June29th, I left a voicemail asking Mr [redacted] to contact me andprovided my phone number The secondattempt was on June 30th, Again I left a voicemail asking Mr [redacted] to return my call The third attempt was made on July 1st, As of July 2nd, Mr [redacted] has notcontacted myself or any other representative of CB Squared Services, Inc CB Squared Services, Incis willing toresolve the issue with Mr [redacted] however; after repeated attempts to contactthe customer with no response from Mr [redacted] we cannot resolve the issue.Mr [redacted] can contact me at [redacted] we can work toresolving the issue as quickly as we can If thereare any further questions or concerns please contact me in any way Sincerely, [redacted] ***Directorof Operations
Dear Ms [redacted] : I would like to take this opportunity to introduce myselfMy name is Dennis S [redacted] and I am the General Manager of Administration for CB Squared Services Inc One of my roles is to handle all customer complaints for CB Squared Services, IncThis letter is in response to complaint # [redacted] filed by [redacted] CB Squared Services, Incis willing to reimburse Mr [redacted] for the transmission service out of customer relations Our service would not cause damage to the transmission; however it could expose a pre-existing condition We cannot warrant that the internal parts of the transmission There are many variables that would leave to the issues MR [redacted] is having with his vehicle We were not notified of any issues after the service until Mr [redacted] contacted us about two weeks ago This is months after the service was performed by CB Squared Services, IncT/A Jiffy Lube The vehicle was brought to the dealership where it was diagnosed and worked on without our knowledge This is a clear breach of the contract that Mr [redacted] entered with Jiffy Lube on February 5, The warranty can be obtained on the back of the original service invoice The warranty states: Exclusions to the Limited Service Warranty- This warranty does not apply if you have made any repairs to the parts of the vehicle that you claim were damaged by the original service(s) or when repairs are made without prior written approval from the original Jiffy Lube Service CenterIn closing CB Squared Services, Incis willing to issue a refund for the transmission service that was performed on his vehicle out of customer relations If there are any further questions or concerns please contact me in any way Sincerely, Dennis MS [redacted] General Manager of Administration
[A default letter is provided here which indicates your acceptance of the business's offer If you wish, you may update it before sending it.] Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [redacted] Regards, [redacted] I would like to sincerely thank you guys for your assistance in this matter [redacted] management was very understanding and today I received my refund check for the repaired damageNone of this would have been possible without your assistanceI can't thank you guys enoughI feel like I won one for the little guys.Sincerely [redacted] Sent from my ***