CBB Collections Inc

Review: This private company (debt collector) is attempting to FORCE me to do business with them to my financial detriment. I have no nexus or contract with this company, and they have no statutory authority to force collection unless I consent to do business with them. The accounts being reported are account numbers [redacted], [redacted], [redacted]... I consider their actions extortion, This company is running a mail fraud scheme, and using credit bureau reporting to extort money from ignorant consumers. Cease and desist all collection activity including credit bureau reporting. Debt collection is the "bottom of the barrel" of business. Please find a more worthy occupation. If you ignore this complaint, I will continue to escalate this matter as I deem appropriate. I hereby agree to release any financial information deemed necessary through the Revdex.com to resolve this complaint.Desired Settlement: remove all accounts!!

Business

Response:

CBB Collections has been assigned the following accounts for collections by [redacted] for [redacted]. [redacted]:

Review: On November 16, 2013, the collection agency was provided an itemized account of payments (via email and mail) to [redacted] of Billings, Montana. [redacted] have received 100% of their fees and there is no balance due of $1,296.00 or interest of $146.65. CBB Collections continues to call demanding payment and sent notification on February 3, 2014 that they have instituted a lawsuit. Both [redacted] and CBB Collections have received a cease and desist notification along with an accounting of charges, payment dates and amounts, check numbers and dates cashed.Desired Settlement: Stop collection and lawsuit actions by CBB Collections. Have [redacted] review payment history from [redacted] Insurance, [redacted] Insurance, insurance discount credits and personal checks provided. A PDF of the charges, payment dates and amounts, check number and dates cashed can be provided.

Business

Response:

Dear [redacted],

I have attached the response from our client, [redacted], regarding Ms. [redacted]'s dispute. It appears the charges and payments provided by [redacted] substantiate the balance owed, as assigned to CBB Collections. There is a record of payments attached from Ms. [redacted], as well, but the charges she reflects on her document appear to be lower than the charges from the [redacted] statement. Unfortunately, we have no record of correspondence from the consumer on November 16, 2013 or at any other time, showing any itemization of payments made. CBB made numerous attempts to contact Ms. [redacted] by phone and mail. Our representative finally spoke to her by phone on 1/31/14 and she indicated she would not pay the bill and would provide us proof to show no balance due. On 2/10/14 [redacted] contacted CBB to verify that our collection balance of $1,296.00 was valid. I believe that contact was initiated due to Ms. [redacted] sending the attached accounting to them to review rather than to CBB.

If Ms. [redacted] has evidence of any other pays not included in her document or the accounting provided by [redacted] that are attached with this response, I would be happy to investigate those with [redacted]. Otherwise we believe the balance is due and owing and feel we would also be entitled to interest on the assigned amount.

CBB has held any further action on this account pending this review.

Regards,

Review: I AM NOW GETTING GARNISHED FOR BILLS THAT WERE NEVER IN MY NAME EVEN THOUGH I WAS MARRIED TO [redacted] AT THE TIME.CBB WILL NOT GARNISH HER WAGES BECAUSE THEY SAY THEY DONT GARNISH TWO PEOPLE AT THE SAME TIME,BUT IN ALL REALITY ITS JUST AS MUCH HER RESPONSIBILITY AS MINE AND THE JUDGEMENT FOR GARNISHMENT WAS FOR BOTH OF US AFTER THE DIVORCE.IS THERE ANY WAY TO GET THEM TO GARNISH HER,ITS ALMOST 4000 DOLLARS?Desired Settlement: I WOULD LIKE HER TO HAVE TO PAY HALF OF THE BILL CONSIDERING IT WAS HER TO START WITH AND WE ARE NOW DIVORCED.SHE IS RESPONSIBLE FOR HER [redacted] AS PER DIVORCE DECREE ANYWAY BUT ISNT IT A 50/50 SPLIT ?

Business

Response:

CBB was granted a judgment against Mr [redacted] in April, 2013. His dispute seems to be with another party he believes to be jointly responsible. Our efforts are directed to try to recover past due accounts for our customers in the most effective way possible. In this case, we are able to garnish wages for Mr. [redacted], and do not have information to garnish other parties.

Review: My husband has a medical bill that was placed with these people, he has tried calling them everyday multiple times a day for over two weeks now with no answer, they hang up on him without saying a word. I also have called them in regards to resolving this bill but no word! I have left a voicemail stating my business but still no reply. At least every week we receive an invoice with a new amount occurred because of interest but this could have been resolved weeks ago if they would have answered their phone or called back. This is very disturbing that they are trying to accumulate this never ending bill by avoiding contact with us! We want to pay it off and sent them a money order that was 80% of the total bill but still they refuse to reply back to us and keep accumulating interest on a couple hundred dollars, the way they are going about avoiding contact and adding interest everyday seems criminal!Desired Settlement: I want them to at least acknowledge the fact that we are trying to pay off a debt and quit trying to create a never ending bill by avoiding contact with us. I mean geesh this is ridiculous just let us pay off or debt already. If they don't want our money than they need to eliminate our bill completely!

Business

Response:

Although our file does not reflect the attempts by Mr. [redacted] to contact us by phone previously, we are in receipt of a payment of $500.00 on account on 4/8/14. We did receive a call from Mrs. [redacted] on 4/21/14 and she left a voice message. The call was returned by CBB's representative the same day and Mrs. [redacted] promised payment of the outstanding balance within a week. It is not CBB's practice to not answer phones or hang up on consumers, and I have not been able to come up with any indication as to why the [redacted]'s had these problems. If the problems continue or resume I may be reached directly at ###-###-####.