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CBH Homes Reviews (23)

As I understood from the meeting at our home, capping the sprinklers was a step taken to simply be able to ascertain what the next step needs to be.  There is without a doubt a lot more that needs to be done in order to fix the situation.  Capping a few heads is not a fix. What has been done will absolutely not solve the issue.  Complaint: [redacted]I am rejecting this response because:Sincerely,[redacted]

The community sidewalk was poured over when to community was developed over 10 years ago. Ice melt applied to the driveway by owner or other voids the builders warranty.

Complaint: [redacted]I am rejecting this response because: We have already dug a drainage ditch along the back fence line, as our yard was being consistently washed out from the uphill neighbors lawn watering, as your warranty supervisor was also shown when he came to inspect the issue prior to this complaint. While that worked for a short time, the consistent onslaught of water running downhill has saturated it to the point that is no longer running the ditch and going out, but building up on our back fence line like a swamp. As was also previously stated, I meticulously programmed the sprinkler system so that it runs for the CBH recommended time, and even less as I will often turn it off because of the water build up. The solutions you are providing are all things that have already been done or attempted, yet the issue is still there. This further proves that it is not a homeowner problem, it is a poor landscaping/site overseer problem when the area was developed and homes were built. I will gladly put in a drain pipe to take the water all the way down the street, however I cannot dig through other peoples back yard to burry it and despite being promised by the warranty supervisor that he would attempt to make this work and speak to the neighbors, who are also having yard issues because of this by the way, we simply got a "no can do" answer because it was easier to blow smoke up our as when face to face and not to squat about it after getting back to the office than to actually utilize integrity and do what was said would be done. Truly, that is what makes me the most angry. Do not promise me that you will do everything you can to help then turn out to be a liar.
 
Thank you for the further proof that this agency cares about nothing more than the almighty dollar and will allow inexperienced home buyers to suffer with something that could never have been foreseen by them but should have been known and prepared for by such a well known company. I didn't realize $225 was the going rate for an Idaho swamp... I will bear that in mind for future reference.Sincerely,[redacted]

Addendum # 8  to Contract Signed by both buyer, seller date 7-29-16. Item # 3 with reference to Attachment "E". Fence gate is installed as per this Attachment E signed and agreed to by both buyer and seller.
Previous attachment by Mr [redacted] is not signed/agree by seller and/or makes no attachment to any contract and there is not mutually agreed to nor apart of any contract with reference to this property.  
Thank you,

CBH Homes has met with [redacted] at the parent home. All items have been addressed with the 1 exception. Hall bath fiberglass built-in tub has cracks in the base that need to remedied. CBH will be scheduling this to be completed and will follow up with available times.
Thank you for your help.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

CBH Homes has reviewed and made adjustments to the exterior door to help improve the performance and is committed to this. With all exterior doors it is not uncommon to experience some moisture at this point as the door is opened/closed and person(s) entering or exiting with wet shoes or weather...

potentially entering during this act. Owner is responsible to maintain this and prevent damage and not let water collect or sit for prolonged amount of time. This area also has additional caulking/sealing to help prevent any damage from occurring should some moisture to be present. 
 
As admitted in fact by the owner in the complaint and to CBH in person. The Owners Tower Garden was placed in the corner and had been leaking and caused the damage to the floor and made it bubble.  
 
The tower garden leaked so much it went under the baseboard in the corner behind the tower garden and it soaked into the particle board sub-floor and caused the all damage or bubbling to the flooring. You could see that water/moisture had been in the corner on the framing members for a prolonged amount of time. The exterior door did not cause any of the damage incurred to the [redacted]'s home nor did it cause for an insurance claim to be filed by the [redacted]'s. Therefore no refund will be given. 
 
Thank you,
 
CBH Homes

CBH Homes visited the home and reviewed the driveway in April 2017 and responded to owner May 5, 2017.Surface of the driveway was pitted and had spalling across entire driveway. This is caused by the use of de-icer/ice-melt by the owner. The use of these products voids home-builder warranty and is...

the homeowner responsibility. 2017 Winter - January, February & March were EXTREMES & RECORD BREAKING. The Freeze-Thaw-Freeze-Thaw from these weather extremes WITH THESE UNWARRANTED CHEMICALS  (de-icer/ice-melt) caused the surface damage. No replacement or cash settlement with be offered.     Tell us why here...

See attachments - These attachments were presented, reviewed and agreed to by buyers/owners initials and signatures at New Home Walk Through prior to closing.  Landscaping and watering though the sprinkler system is not covered by warranty. It is a maintenance item and is the OWNERS...

RESPONSIBILITY to care for and maintain.  
It is summer. The temperatures outside are in the high 80 to mid 90s. It is hot outside and there has been rain fall for many months.   Any saturated soils, puddling or standing water would come from OVER WATERING FROM THE SPRINKLER SYSTEMS especially in these very hot temperatures during the summer. This is the owners responsibility to correct through understanding the sprinkler timer and adjusting watering times. Drainage systems for OVER WATERING are NOT NECESSARY OR NEEDED if desired to are an optional cost if desired by owner at custom cost quote only and are not included in the purchase price of any home. 
Thank you,

I review the home and the back yard issue on July 15th, 2015. Back yard did have standing water approx 70'x12'.  CBH Homes recommends a sprinkler water schedule ofWatering 6 days a week MAX Watering 2x a day MAX (once 8 to 9 am & 6 to 7pm)5 Minutes on pop-up sprinker heads - MAX10...

Minutes on gear driven sprinkler heads - MAX. At buyer home walk through before closing CBH Homes reviews this with buyer and has the buyer sign an agreeing to this schedule. We can supply the signed buyer document if needed. Owner was watering 4 times a day 7 days a week with minutes at or above MAXIMUM. Buyer set these watering times and is responsible for OVER WATERING of 2 and half times the MAXIMUM watering agreed to in writing. CBH Homes set time to recommened times on 7-15-15. In a little over 1 week and the area has dried and is now maintainable. With time and regular scheduled maintenance, fertilization and proper watering the grass should return to it healthy stage. at last review it looked to be recovering well.  The fencing is vinyl fencing and did not appear to be damaged. No replacement of the items by CBH Homes due to buyers over watering.  Thank you,

Revdex.com:
I have reviewed the response made by the business in reference t[redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I do not accept the response from CBH. They have not addressed the rain issue. Our yard has not fully dried up and we have not come to a resolution with Corey Barton.Thank you
[redacted]

The affected part of the yard has been regraded, sod replaced and is completed

Complaint: [redacted]
I am rejecting this response because:The cracking up began before the winter. No chemicals were used on the driveway at all during the winter. I’ve lived in areas that use excessive chemicals on concrete and the degradation of concrete does not happen like this in those area. I’ve had independent concrete professionals look at it and all have come to the same conclusion. The driveway was poured on March 23nd 2016, where the temperatures dipped below zero. The driveway was not covered which caused the moisture to freeze and create voids. These voids are week and the cracks and spalling are a direct result of improperly finished and uncovered when poured and below zero. In addition the company that poured the driveway was obviously not a quality concrete finisher. They improperly poured out back patio and had to repour it due to not sloping it properly which is basic knowledge when doing concrete work. They did not even last two years in business due to the poor workmanship, and so many projects that had to be redone. CBH is just trying to use the excuse of chemicals and harsh winter to get out of having to re do the driveway. They have no independent person to verify their claim where I have actually had professionals (which were paid) and an insurance adjuster all tell me that it was improperly poured and finished. Just looking at my driveway from the very beginning you can see there is something wrong with it. I will even pay for an independent professional to come and evaluate the driveway if they accept their determination, as I have already done so once I am confident anyone else will come to the same conclusion.Sincerely,[redacted]

CBH Homes does not approve and will not condone of this behavior. In fact we go to great lengths and cost to provide toilets for all worker to use as needed through construction in all communities. There are many workers that come and go as work starts and finish from day to day. The contractor...

on site have been contacted and warned. Sorry for the hassle,CBH Homes

This was a Build Job CBH Homes built specifically for [redacted]. In this process CBH Homes owns a home site that Ms. [redacted] selected along with her desired CBH Homes 2 story home plan.
The selected home plan was drawn using auto-cad computer design by a professional home designer of the...

specific home plan on the desired home site. Ms [redacted] did indeed select to have the home pushed further back on the lot at an agreed price. The work to be done to push the home back on the lot is extensive as all of the utilities and city sidewalk are at the front of the lot. This work would include ALL utilities (water, sewer,power) separate trenching for each utility, compacting of all trenches,inspections, concrete labor prep, 3/4" sub-base,compaction of sub-base, concrete labor, concrete and haul-off. 
The plan was redrawn with the home pushed back on the lot as desired. This plan was reviewed Ms. [redacted] and approved in writing by Ms. [redacted] on 12-2-2015 (buyer copy available if needed). The rest of home selections were made and approved by buyer and CBH Homes proceed into construction of the home to completion. 
The home is built exactly as the plan shows on the the plan approved by Ms.[redacted].  No refund will be given.
 
Thank you,
 
CBH Homes

Contract was negotiated by both buyer and seller.
Contract was accepted and both buyer and seller and closed.

Complaint: [redacted]
I am rejecting this response because: I filed a lawsuit and have won, so you obviously are not very forthright in your claims. Good luck to you in the future of snowing over others and depriving them of quality work. For me I achieved the desired outcome of getting the concrete replaced. Thanks for your non help and stonewalling.
Sincerely,
[redacted]

Attached is the diagram of the originally agreed upon fence (denoted as "x"), with gate next to house. Document signed by myself and dated April 11th, 2016 during sales meeting with CBH sales staff. 
[redacted]SUPPORTING DOCUMENTS REDACTED BY Revdex.com[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Good afternoonSee Document attached. If the yard is still wet in certain areas. It is the owners responsibility to adjust the amount of water being supplied by the sprinkler system and or the sprinkler heads (all sprinkler heads have adjustments) as the weather and temperature change throughout the seasons. Thank you and have a great day,

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Address: 1977 E Overland Rd, Meridian, Idaho, United States, 83642-6649

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