CBM Services, Inc.

After the consumer filed the complaint with the Better Business Burea she contacted our office to discuss the accounts listed on her credit report. The three accounts showing up on her credit were not duplicates. They were three seperate charges of $and two seperate charges of
$17. CBM's collection manager verifed that these were all seperate charges with the creditor

We have reviewed the file and are not sure what the issue is.  We record all conversations and have record of the initial conversation where the customer did state that they never received the initial bill.  The collector notified the individual that they would mark the account as...

disputed.  The customer also set up a $10 payment plan and we have absolutely no record of the customer ever calling back or one of our representatives hanging up.   We will investigate the claim that the customer has filed bankruptcy. If the customer wants to discuss further she can contact our office and speak directly with the collection manager. ###-###-####

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]