C.C. Contractors

We are not at faultwe have explained this to the customerThe engineer retained lost all paper workThe inspector for the engineer attested to this and reported this also to the customerThe matter was reported to us by the customer at least mod after the job was completed and we have been working with another engineer to secure the needed WPIThis ids difficult to procure but fortunately another engineer agreed to take it on and has had paperwork into the state and waiting for a response since FebruaryI cannot continually field emails and phone calls from the customer "day after day"We have explained this all to the customer and its a waiting game I have no control over

Complaint: ***
I am rejecting this response because: Attached is contract which was agreed uponNo where does it say I would be responsible to secure any documentationWe payed CC Contractors to take care of entire projecte including all documentation. Unfortunetly they do not and have not accepted any responsbility to take care of finishing the contract but keep blaming engineers, inspectors, insurance company and even myself for "not following up in months"
If CC Contwould answer any ONE email, text or phone call I would'nt be calling "every day"Last form of contact was email sent to CC Contractor asking for follow up on 02-14-10:18am and previous to that was 12-12-12:11pm other than that there has been no more attempts to contact CC Contand unfortuntely there still has not been any type documentation or assurance provided to us that CC Contis making head way on closing our contractSeems like now we are being "blamed" for "following up" too much and before that was we "didnt follow up"??
We need documentation proving that this is finally getting addressed

We are not at fault. we have explained this to the customer. The engineer retained lost all paper work. The inspector for the engineer attested to this and...

reported this also to the customer. The matter was reported to us by the customer at least 12 mod after the job was completed and we have been working with another engineer to secure the needed WPI8. This ids difficult to procure but fortunately another engineer agreed to take it on and has had paperwork into the state and waiting for a response since February. I cannot continually field emails and phone calls from the customer "day after day". We have explained this all to the customer and its a waiting game I have no control over.

Review: AFTER TWO YEARS [redacted] HAS NOT BEEN ABLE TO GET OUR CERTIFICATE FOR OUR WINDSTORM AS PROMISED AND CONTRACTED TO DO. NEVER ANSWERS PHONE CALLS, EMAILS AND/OR TEXTS FOR UPDATES.Desired Settlement: FINISH THE JOB

Business

Response:

We are not at fault. we have explained this to the customer. The engineer retained lost all paper work. The inspector for the engineer attested to this and reported this also to the customer. The matter was reported to us by the customer at least 12 mod after the job was completed and we have been working with another engineer to secure the needed WPI8. This ids difficult to procure but fortunately another engineer agreed to take it on and has had paperwork into the state and waiting for a response since February. I cannot continually field emails and phone calls from the customer "day after day". We have explained this all to the customer and its a waiting game I have no control over.

Consumer

Response:

Review: [redacted]

I am rejecting this response because: Attached is contract which was agreed upon. No where does it say I would be responsible to secure any documentation. We payed CC Contractors to take care of entire projecte including all documentation. Unfortunetly they do not and have not accepted any responsbility to take care of finishing the contract but keep blaming engineers, inspectors, insurance company and even myself for "not following up in 12 months".

If CC Cont. would answer any ONE email, text or phone call I would'nt be calling "every day". Last form of contact was email sent to CC Contractor asking for follow up on 02-14-2014 10:18am and previous to that was 12-12-2013 12:11pm other than that there has been no more attempts to contact CC Cont. and unfortuntely there still has not been any type documentation or assurance provided to us that CC Cont. is making head way on closing our contract. Seems like now we are being "blamed" for "following up" too much and before that was we "didnt follow up"??

We need documentation proving that this is finally getting addressed.

AFTER TWO YEARS [redacted] HAS NOT BEEN ABLE TO GET OUR CERTIFICATE FOR OUR WINDSTORM AS PROMISED AND CONTRACTED TO DO. NEVER ANSWERS PHONE CALLS, EMAILS AND/OR TEXTS FOR UPDATES.