I do take this very seriously... I am a stay at home mom of 4 children... I just went through all of my emails and found the customers order... She placed a order for a hand painted personalized piggy bank and a storage stool... They do ship separately and have very different...
lead times... I do. Indeed make mistakes and did overlook the storage stool... Completely my fault... I have emailed e customer if they would like the stool painted and I can ship Saturday or a refund for the stool... I will do either option... This was a mistake and I do apologize... I run my business completely by myself... I am a very small business and do make mistakes...Thank you,[redacted]Artist - Designer - Mommy
The complaint I filed against Andrea and Ella Designs has been resolved with a full refund from the seller.
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Thank You,
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I do take this very seriously... I am a stay at home mom of 4 children... I just went through all of my emails and found the customers order... She placed a order for a hand painted personalized piggy bank and a storage stool... They do ship separately and have very different...
lead times... I do. Indeed make mistakes and did overlook the storage stool... Completely my fault... I have emailed e customer if they would like the stool painted and I can ship Saturday or a refund for the stool... I will do either option... This was a mistake and I do apologize... I run my business completely by myself... I am a very small business and do make mistakes...Thank you,[redacted]Artist - Designer - Mommy