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C.C. Mangum Contractors

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C.C. Mangum Contractors Reviews (1)

Cancelled fitness club membership still being charged. Attempting to collect payments on cc that has been cancelled (billing dept notified).
I cancelled my family's [redacted] athletic club membership July 2013 however I received a past due notice for that same account for the month of August. Cancelled account again in August. Received notice from [redacted] that my athletic club membership has an amount due for September as well. Athletic club membership dues are $57 and general HOA dues (without membership) are $33.

I also notified billing dept that cc on file had been closed and that a new account would be provided. However, [redacted] is still attempting to collect payments on the cancelled cc account and adding a collections fee to my bill due for returned payment. So the incorrect payment of $57 on a cancelled account has now increased to $82 for August and September (although the account was cancelled first in July and then again in August).

From: [redacted]@fredsmithcompany.com>
To: [redacted].com>
Sent: Tuesday, October 1, XXXX X:XX AM
Subject: RE: [redacted] Athletic Club ([redacted]) - CC info

Mr. [redacted],
The difference between the two are the $57.00 is for the athletic club and pool and the $33.00 is HOA only. The only way to take out current draft infop is for you to provide us with a new account to draft ei. Visa, mastercard or a checking account. Or you can pay the year in advance. We do not accept monthly payments.
Mr. [redacted]

From: [redacted]@fredsmithcompany.com>
To: [redacted].com>
Sent: Monday, September 30, XXXX X:XX AM
Subject: RE: [redacted] Athletic Club ([redacted]) - CC info

Mr. [redacted],
1. Not sure what you are referring to as far as a cancelled account. When you sign for your deed at closing you agree to adhere to all covenant/by-laws etc... In the covenants you are required to pay your dues however the HOA requires. This is why when you or your wife became residents you/her signed something stating that you agree to be drafted monthly. In this same document you/her acknowledged that if there are any returns on this draft you agree to pay $25.00 return fee. You cannot cancel or pay however you decide...

From: [redacted]@fredsmithcompany.com>
To: [redacted].com>
Sent: Friday, September 27, XXXX X:XX AM
Subject: RE: [redacted] Athletic Club ([redacted]) - CC info

Mr. [redacted],
The calculation below is incorrect. Your dues for June and July went thru and were paid. Both August and September came back returned so what is owed is $82.00 for both of those months. $57.00 for dues and $25.00 for return fee. We I guess now have new draft info for October but cannot change it. If you pay for October we will just charge the dues and not the return fee since you attempted to do it before the end of the month. The total past due amount is $164.00 then if you pay October total would be $221.00. Please let me know if this is what you would like to do.

From: [redacted]@fredsmithcompany.com>
To: [redacted].com>
Sent: Friday, August 30, XXXX XX:XX AM
Subject: RE: [redacted] Athletic Club ([redacted])

Mr. [redacted],
I pulled your file and there is nothing showing that a downgrade was ever filled out. On 5-8-13 you or your wife made a payment of $57.00 which includes the club membership and this was done over the phone. What I can do is have you pay your balance of $82.00 for August and reduce it to HOA only $33.00 for Sept, which should be effective 10-1-13. I will waive to return fee if/when the Sept. draft comes back as long as we get the new draft info.

From: [redacted] mailto:[redacted].com
Sent: Thursday, August 29, XXXX X:XX PM
To: [redacted]
Subject: [redacted] Athletic Club ([redacted])

Hi [redacted]

I received a phone call today regarding our [redacted] Athletic Club Membership for the Gym and Pool at [redacted] I cancelled the membership July 31 ...

Gym has not been used since 04/2013

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Description: Real Estate Developers, Sports & Recreation, Home Builders

Address: Clayton, North Carolina, United States, 27527-5500

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