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C.C. Nightscape

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Reviews C.C. Nightscape

C.C. Nightscape Reviews (6)

Extremely poor craftsmanship and substandard quality of work. Hired to stamp concrete my walkway and in less than 2 years its completely cracked and crumbled because he sealed concrete that was not cured for 30 days (Sealed it in 1-2 days after pouring) and he only poured 1/4" thin coating that all cracked. Never returned emails or phone calls. Feel like CC Nightscape and [redacted] are gypsies. He told me it would last 7-10 years, I didn't get 2
Beware, poor quality work and he wont support the job he performed

Whatever you do, don't hire CC Nightscape and [redacted]. The work he did around my pool and on patios was inferior, sloppy, lost its color in less than 1 year, and cracked several times. Each time [redacted] came to fix his errors (after months of prodding) the work actually got worse. This is an unreliable, unresponsive and unprofessional company. DO NOT HIRE. I have also retained picture of this poor work.

I have a 30 year old pool with some cracks that show up year after year, I'm tired of filling them. Based on a friend's positive results, I contacted C.C. regarding what could be done. C.C recommended grinding out the cracks, filling them and doing an overlayment that would resemble a random stone pattern. Work was done as discussed, on time, on budget. Looks brand new.

I know time will be the best test and I will update my review next spring, but so far, I'm very pleased with the results.

Review: CC Nightscape was hired to improve the deck on my pool and adjacent patios. CC Nightscape received $7500 for the work, but shortly after the initial work (May 2013) the color on the decking/patio faded and there are several places on the pool deck which have cracked. The work done around my pool and on patios was inferior, sloppy, lost its color in less than 1 year, and cracked several times. Each time CC Nightscape came to fix these errors (after months of prodding) the work actually got worse. I have lost confidence that this contractor knows how to fix the problems he created, and would like a refund of my payments, given the shoddy workmanship. I have many photos of the problems, along with the contractor's email acknowledgement that the work was inferior and needed repair.Desired Settlement: To have my $7500 returned and to find a more reliable and professional contractor.

Business

Response:

A few years ago the customer hired us to install a micro-topping over his concrete pool patio he was shown a book and picked out a look and a color . the look was parallel ashlar stone

Review: I hired C.C. Nightscape to install a concrete product around my swimming pool. There was a problem during the initial installation that caused one large section to be very uneven and unusable. C.C. Nightscape initially attempted to repair this section but each attempt has resulted in the product peeling off the the patio. The peeling gets worse every day and causes fragments of the product to break off. C.C. Nightscape is no longer responding to me. I have sent several emails and a voicemail over the past several months but have not received a response.Desired Settlement: I would like C.C. Nightscape to repair the product to the point where it no longer peels and has a color that matches the rest of the job.

Business

Response:

I will be contacting him to try to correct the problem

Consumer

Response:

I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint.

Please re-open this complaint.

On 9/13 I received a message from you relaying a note from the contractor that he would contact me to resolve. He did and even came by and did some work on the project. However, it is only half done. I have told him that there is more to do but I haven't heard back yet.

On 9/29 I received another message from you stating that the complaint was closed. Your online chat representative informed me that it was closed because I didn't reject the 9/13 note from the contractor. Since the 9/13 note was simply that he was going to contact me, why would I reject that?

I hired C.C. Nightscape to install a concrete product around my swimming pool. There was a problem during the initial installation that caused one large section to be very uneven and unusable. C.C. Nightscape initially attempted to repair this section but each attempt has resulted in the product peeling off the the patio. The peeling gets worse every day and causes fragments of the product to break off. C.C. Nightscape is no longer responding to me. I have sent several emails and a voicemail over the past several months but have not received a response.

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Description: LANDSCAPE CONTRACTORS

Address: PO Box 34, Cohasset, Massachusetts, United States, 02025-0034

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stoneworksbyccnightscape.com

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Shady, yet now dead: once upon a time this website was reported to be associated with C.C. Nightscape, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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