Cc Tops LLC

Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me

The customer/representative by her own admission attended the open house on Monday, January 30th and was explained the program for receiving a free rainbow and subsequently did a presentation the next day on January 31st If the terms of the program were not agreeable to her, why didn't she voice her objections then? Instead she did a presentation the next day, January 31st and did not raise an issue with us until February 2nd

I am rejecting this response because: Seles repclearly stated that after five demonstrations we will get our vacuum for freeotherwise we will not buy the vacuum cleanerI Have six witnesses who can confirm her statementthat is fraudulent sale

When *** *** purchased her *** system she signed a document that stated in English and Russian that she understood the transaction completelyAdditionally, she received a commission check for the sale of another *** System as an independent contractor agent for usWe feel that she is not eligible for a refundHowever, as a concession in the interest of customer service we are willing to award Ms*** a complete set of our optional accessories and a set of stainless steel waterless cookware as a giftHopefully, you will find this a fair settlement in this case.Thank you***

Aerodyne has a program called the fast start bonusIf a representative makes three sales in days, they would receive $for each sale, on the 4th sale the representative receives a free rainbowGifts are earned for each of the first presentations done by the representative regardless
whether or not the demonstrations result in a saleThe representative receives a page handout outlining the program, two of the pages require a customer's signature after the presentation is performedThese signatures are used to verify that the presentation was performed and is used to determine the appropriate gift.The representative VB mentioned in the complaint did five presentations of which three were sales, according to the program she does still need to do one more sale to receive a rainbowVB did receive five gifts for the five presentations and commissions on her sales.NVB does not have a valid complaint as we havehonored the program as presented to her

The customer/representative by her own admission attended the open house on Monday, January 30th and was explained the program for receiving a free rainbow and subsequently did a presentation the next day on January 31st.   If the terms of the program were not agreeable to her, why didn't she voice her objections then? Instead she did a presentation the next day, January 31st and did not raise an issue with us until February 2nd.

I am rejecting this response because:I have proof of the paperwork and call logs to show that I have been in constant contact with the organization and the seller who continuosly tried to talk me out of cancellation. The sellers phone # [redacted] and the company is [redacted]

I am rejecting this response because:First of all, the Aerodyne is not a linguistic expert and
can not judge about my English level. Of course, day after day my English is
improving but far a way of fluent.  My
friends and Google help me to translate all my responses. Claiming that my
English is fluent Aerodyne makes another FRAUD! Second, based on what California Civil Code Aerodyne made
decision that my point is invalid and this LAW CCC § 1689.7 (a)(1)  does not concern them?According to LAW § 1689.7 (a)(1)   “…in a home
solicitation CONTRACT OR OFFER, THE BUYER'S AGREEMENT OR OFFER to purchase
SHALL BE WRITTEN IN THE SAME LANGUAGE, E.G., SPANISH, AS PRINCIPALLY USED IN
THE ORAL SALES PRESENTATION….” Have to notice that this LAW no one has repealed!Third, Aerodyne didn’t comment any of their violations
mentioned in my previous response and speaking about my English, Aerodyne tries
to change the focus from their multiple violations of the LAW and attempts to avoid responsibility for their acts.Forth,
we have witnesses who were at my house during the presentation and can prove my
every single word. Moreover, we have many people who were deceived in the same
way by Aerodyne.  Leaving
them with impunity, we let them continue to deceive the people. In my turn, I will do everything,
so as many people as possible would know about their fraudulent
activity and do not become
victims of their deception.

First, Aerodyne does not put people under hypnosis, nor are we responsible for somebody having a nervous breakdown.  It is our responsibility to provide documentation that outlines our cancellation policy, which is explained in detail on our contract.  We also list the exact...

date that we must receive notification in order to cancel the transaction.  The customer signed the contract indicating they had read all the terms and conditions.  Aerodyne is not responsible for trying to figure out if somebody actually read what was on the contract or not.  That responsibility lies with the customer.   It is obvious, based on her complaint to Revdex.com that the customer can write and therefore read English, so playing the Russian card is not valid.  Basically, they tried to return (cancel) the Rainbow well after the cancellation period and it is at the discretion of Aerodyne management as to whether or not they want to honor the cancellation.   By law, we provided the information we needed to and if the customer had read our contract, they would have known exactly what to do in order to cancel the sale.

Our company does do target marketing, door to door to see if potential customers would like us to show them our Rainbow Vacuum System. As part of our appreciation, we offer free gifts for allowing us to do the demo. Our dealers (sales people) do not install anything, nothing we sell is a product...

that is installed. As part of our Equity Program, people who purchase the Rainbow Vacuum can opt to do demos themselves and earn credit toward the price of the vacuum. They are still responsible for making the payments, however they do receive a check from our company if they have fulfilled all the requirements needed to be reimbursed. In order to cancel a purchase, which is also spelled out in great detail on our contract, they have to mail or deliver in person a signed copy of the cancellation to our office within 3 business days. The first time [redacted] came into our office, she was already past the cancellation period. In addition, she financed the Rainbow through Preferred Credit and due to this, they are the lien holder on the property (vacuum). We were kind enough to sit with her while she talked with [redacted] who told her that there was nothing they could do (in terms of reimbursement) because she was past the cancellation period. She signed the contract indicating she had read all the terms and conditions, but apparently she didn't. Aerodyne and Preferred Credit cannot be held responsible for other people's decision not to entirely read the contract or to do what is required in order to legally cancel the transaction. We do not misrepresent our product and [redacted] did not come into our office on a daily basis- she came in twice after the cancellation period and we have already communicated (along with Preferred Credit) that we cannot reimburse her due to the delay in her decision get us the cancellation notice in writing.Sent on: [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.

I am rejecting this response because: Seles rep. clearly stated that after five demonstrations we will get our vacuum for free. otherwise we will not buy the vacuum cleaner. I Have six witnesses who can confirm her statement. that is fraudulent sale.