[redacted],I have attached a response to the customer's complaint. This is a pure case of failure on the customer's part to maintain her equipment. Please let me know if you need or want any of the copies of service invoices or a copy of the warranty paperwork that we sent with the new...
equipment installation. I know that she is upset that she has had this problem and wants someone to pay for it, but I do not feel her lack of maintenance on her equipment is my fault. If she will not pay us to maintain her equipment then she should have it maintained some way. I appreciate any help you can give me in resolving this complaint.Thanks,[redacted]CCAC, Inc.[redacted]www.ccacac.com
[redacted],I have attached a response to the customer's complaint. This is a pure case of failure on the customer's part to maintain her equipment. Please let me know if you need or want any of the copies of service invoices or a copy of the warranty paperwork that we sent with the new...
equipment installation. I know that she is upset that she has had this problem and wants someone to pay for it, but I do not feel her lack of maintenance on her equipment is my fault. If she will not pay us to maintain her equipment then she should have it maintained some way. I appreciate any help you can give me in resolving this complaint.Thanks,[redacted]CCAC, Inc.[redacted]www.ccacac.com