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C.C.H. International Inc.

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C.C.H. International Inc. Reviews (2)

Revdex.com:At this time, I have not been contacted by C.C.H. International Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Review: I have purchased three discounted round-trip business class tickets(Beijing to San Francisco) for my family from this company.

However, due to the airplane maintenance issue, the flight was force landed in Tokyo, later the passengers were rescheduled to another flight. The business class on that flight was full, the airline couldn't arrange any more seats, so they have flew from Tokyo to SF in economy class.

The passengers have negotiated with the airline at that moment in regarding to partial refund on the price difference between economy and business class. The airline representative found out these business class tickets were upgraded using milage credits, which couldn't be refunded directly to the passenger and has to be taken care of from this travel agency, since they are the one that processed this upgrade. The airline representative has also informed us that as long as its within one month from the flight date, and the boarding passes are kept with us, the price difference will be refunded without any doubt because this is a maintenance issue.

Therefore, we went to negotiate with this company. However, during our three negotiations, they have been rejecting our refund requests, and telling us that the airline company won't issue the refund. Finally the agent tried to offer us coupon for free business class upgrade for our next possible purchase. However, this compensation was immediately revoked by their manager, and she blamed us for not reporting it on time and also blamed the airline company. To the point throw us to talk to the airline by ourselves . The responses from this company is completely different with what the airline told us. In addition, we are very irritated by their irresponsible attitude. Therefore, we could only ask for Revdex.com's intervention.Desired Settlement: We urge this company to issue us the partial refund on the price difference.

Consumer

Response:

At this time, I have not been contacted by C.C.H. International Inc. regarding complaint ID [redacted].Sincerely,[redacted]

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Description: TRAVEL AGENCIES & BUREAUS

Address: 36-09 Main Street Suite 9A-2, Flushing, New York, United States, 11354

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cchtravelinc.com

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Shady, yet now dead: once upon a time this website was reported to be associated with C.C.H. International Inc., but after several inspections we’ve come to the conclusion that this domain is no longer active.



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