C.DDenison Orthopaedic Appliance Corporation

I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Most of their comments are baised on the beginning proceedingsWhich I was unaware of but am not disputing I have recordings of different poeple giving me different reasons for a [redacted] amountFirst was a remander amount of When I called in 2015/tobpay amount in fullMy charge was for including fees and interest on the full amountMy questions I wanted answered on this has yet to even be addressed and is where my dispute isThe other reason for this amount was said to be a bounced check (which I am neither confirming nor denying because it was not my check.) Also the third reason for this amount was a separate dollar bill in itselfI have these recorded and separate companies of which my medical debt was through who were told of these reasons on the wxact same dayI have requested reciepts in regards to what my payments have went to in detail so I can either agree with them or shiw a mistake was madeHowever, I am refused helpWhen asked not to be transferred and to speak with a manager I am deniedWhen asked to leave voicemail I was told mabager does not have oneWhen asked to handwrite a message for manager they refused toAll of this is recorded and I can prove it so there is meritI was told yesterday that the manager was out then received call from [redacted] who was helping me and said she just talked with herMy issue is the lack of answering questions, a lack of giving me rightful procedures to follow to complain on one in offuce person in paticular who transfered me twice when I ask to please not toHow can I deny nor agree to this debt when they refuse to address any of it? My first concerns popped up when new amounts aroseIm not saying they havent been there the whole timeIm saying they were not in the amount when I myself first tracked vcs down inbto start paying my debt offI asked to pay lowest amounts firstThat was not mentioned Later it shows up.I call just asking for more details and that is when I was transferred out of office, not guven proof of payments to certain accounts, and the run around in regards to any manafer of any kindThey made a issue when they have failed to give me proof of all this new stuffSo yes I wanted more details befire paying offI am not satisfied with there answerEspecially with the no merit comment when I do have recorded, written, and person wittness (from who they deal with personally not me.) Regards, [redacted]

Under the Fair Credit Reporting Act, (FCRA) Valley Credit Service, Inc(VCS)is a data furnisher Under the FCRA, as a data furnisher, VCS is not required nor obligated to delete a paid in full account from a consumers credit fileHowever, our client has authorized VCS to delete this account from the consumers fileVCS will submit a request [redacted] , [redacted] and [redacted] today, 12/15/2015, to remove this account from consumers fileConsumer reporting agencies may take up to days to update their file and is beyond our control [redacted]

Consumer was sent validation notice on 7/22/Consumer did not respond to our notice nor our phone messages until 12/12/Consumer stated this account was paid in full at that timeWe contacted our client on that same day and client validated the debt and said the account had not been paid and still past dueTo advise consumer of our findings we subsequently called the consumer back numerous times from 12/12/to 9/22/Consumer failed to respond to any of our communications3/2/is the first time the consumer has responded since 12/12/Consumer alleges the client told him he does not have a balance with themAs most creditors policy once an account is sent to collections they zero out the balance on their books which is standard accounting policy and he may have misunderstood what client communicated regarding the balanceUnder the Fair Credit Reporting Act this account has been reported to [redacted] and [redacted] as disputedIf consumer will provide proof of payment and individual he spoke with at client we will be glad to reinvestigate his claim