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CDKeys.com Reviews (10)

Hi there,Apologies for the handling of this situationThe customer has now been provided with a new working code with it is looked into further.Kind Regards,Daniel F Support Manager | cdkeys.com

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me The code they have now provided does work, and as such, the promised goods have been delivered for payment sent As such, this issue has been resolved to satisfaction Regards, [redacted]

Hi there, This issue was resolved on shortly after the customer mentioned the problem. We've now provided a complementary code as a goodwill gestures. Kind Regards cdkeys.com Support.

Hi there,We aren't a US company but would like provide an explanation neverthelessWith reference to the issue in question, the customer in question used a phone number registered to someone else in order to verify their orderThis caused additional information to be requested to verify the
authenticity of the order.The order was refunded straight away and the matter has been resolved

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may
update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Hi there, This issue was resolved on shortly after the customer mentioned the problem. We've now provided a complementary code as a goodwill gestures. Kind Regards cdkeys.com Support.

Hi there,This issue has been resolved with the customer directly with a refund being issued.Thanks

Hi there,Apologies for the handling of this situation. The customer has now been provided with a new working code with it is looked into further.Kind Regards,Daniel F Support Manager | cdkeys.com

Hi there,We're really sorry for the handling of this incident. The ID will be removed and an additional $10 refunded from your previous order as a goodwill gesture.

[A default letter is provided here which indicates your acceptance of the business's response. ...

If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  The code they have now provided does work, and as such, the promised goods have been delivered for payment sent.  As such, this issue has been resolved to satisfaction.
Regards,
[redacted]

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