CDM Retirement Consultants

I tried to roll over money from this retirement account into an IRA I sent CDM the necessary paperwork They never responded When I called CDM they stated they cannot allow me access to my money because they need a signature from the employer (***) or trustee of the account to sign the paperwork also The problem is that company no longer exists And no one from the new company (***) will state that they are the trustee because apparently they owe CDM moneyI have not worked for [employer]*** for over years I have called Metro Environmental and they will not return my calls I had my financial advisor call CDM and he stated he has never encountered this problem CDM is also withdrawing money from my account for service fees

Company charges an excessive fees for distributionThere was a remaining portion in the money market position that has to be distributed the following year, and the second exit fees (22% of the distribution amount) have been appliedWhen the request was initiated, and e-mail was sent to CDM asking to waive the feesNo responsedays later a check was received in the mail