CDTA

The Capital District Transportation Authority fulfilled the customers order on November 29,The customer called on November 29, to lodge a complaint that he did notreceive the order that was placed online November 23, CDTA explained to the customer that some additional information was needed before the order could be fulfilled.After receiving the additional information from the customer the order was fulfilled and mailedto the customerMichael ***Manager of Revenue Operations

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***

The Capital District Transportation Authority fulfilled the customers order on November 29,The customer called on November 29, to lodge a complaint that he did notreceive the order that was placed online November 23, CDTA explained to the customer that some additional information
was needed before the order could be fulfilled.After receiving the additional information from the customer the order was fulfilled and mailedto the customerMichael ***Manager of Revenue Operations

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***

The Capital District Transportation Authority fulfilled the customers order on November 29,The customer called on November 29, to lodge a complaint that he did notreceive the order that was placed online November 23, CDTA explained to the customer that some additional information
was needed before the order could be fulfilled.After receiving the additional information from the customer the order was fulfilled and mailedto the customerMichael ***Manager of Revenue Operations

Phone response - we resolved this with the consumer yesterday

Phone response - this consumer has complained to us before, and we have explained in the pastWe have reached out again as well as by email and explained 3-minutes behind is acceptable in our industry

Phone response - this consumer has complained to us before, and we have explained in the pastWe have reached out again as well as by email and explained 3-minutes behind is acceptable in our industry