Initial Business Response / [redacted] (1000, 6, 2015/05/26) */ I'm very disappointed that because we as a company do not want to do business with some one and tell them it's better that we give them a refund so both parties can move forward, that for some reason gives them the right to file a complaint This is the second time this has happend and both times the customer has blantly liedWe can prove as much, but we can't take back the negativity having a complaint has causedIn both situations the customers still wanted our product and only wanted to complain because we felt it to be in the best intrest of both parties to not move forwardWe know there are going to be those few that feel they deserve something they don't, what is not understanding is how they can file a complatint when we owe them nothing and they do not have one of our products
Initial Business Response /* (1000, 6, 2015/05/26) */
I'm very disappointed that because we as a company do not want to do business with some one and tell them it's better that we give them a refund so both parties can move forward, that for some reason gives them the right to file a complaint....
This is the second time this has happend and both times the customer has blantly lied. We can prove as much, but we can't take back the negativity having a complaint has caused. In both situations the customers still wanted our product and only wanted to complain because we felt it to be in the best intrest of both parties to not move forward. We know there are going to be those few that feel they deserve something they don't, what is not understanding is how they can file a complatint when we owe them nothing and they do not have one of our products.
Initial Business Response / [redacted] (1000, 6, 2015/05/26) */ I'm very disappointed that because we as a company do not want to do business with some one and tell them it's better that we give them a refund so both parties can move forward, that for some reason gives them the right to file a complaint This is the second time this has happend and both times the customer has blantly liedWe can prove as much, but we can't take back the negativity having a complaint has causedIn both situations the customers still wanted our product and only wanted to complain because we felt it to be in the best intrest of both parties to not move forwardWe know there are going to be those few that feel they deserve something they don't, what is not understanding is how they can file a complatint when we owe them nothing and they do not have one of our products
Initial Business Response /* (1000, 6, 2015/05/26) */
I'm very disappointed that because we as a company do not want to do business with some one and tell them it's better that we give them a refund so both parties can move forward, that for some reason gives them the right to file a complaint....
This is the second time this has happend and both times the customer has blantly lied. We can prove as much, but we can't take back the negativity having a complaint has caused. In both situations the customers still wanted our product and only wanted to complain because we felt it to be in the best intrest of both parties to not move forward. We know there are going to be those few that feel they deserve something they don't, what is not understanding is how they can file a complatint when we owe them nothing and they do not have one of our products.