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Cedar Mill Apartments & Townhomes

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Cedar Mill Apartments & Townhomes Reviews (3)

My apartment was broke into on 5/24/14 and the door was kicked in. I called the apartments 24 emergency line 3 times and left messages everytime to have maintenance come and fix my door that night and I never got a call back so I had to slide my couch in front of my door for the night and this is not the 1st time that I have called that line and not got a call back. I walked the entire premises looking for the onsite security guard and he was no where to be found. I called the leasing office the next morning to have the property manager contact me immediately and to have the door repaired and 3 hours later still havent heard from anybody and my doorr is still not fixed. I want out of my lease with no fee attached and I dont want to pay next months rent as well. It seems like I cant get in contact with anyone they half answer the phone in the office.Desired SettlementI want out of my lease ASAP with no fees associated and I want them to give me time to find a place wihtout paying june's rent

Unreliable management regarding maintenance and deceitful management regarding money.I lived at Cedar Mills for one year. When we toured the townhome before moving in we were shown a renovated home. We were told that we would be moving into a renovated home as well. When the day came in to walk through and get keys we were shown an unrenovated home. We told the woman that walks us through, [redacted] that we were told by [redacted] that we would be moving in a renovated space. She stated that they could do that but it would be another week. When we finally moved in they had put down flooring that started coming up around the edges immediatel. Also they kitchen cabinets had water damage from previous leak. They replaced them and the counter tops that were rotting away. Wehad slow response from maintenance everytime we needed them. We had a fire in laundry room from dryer vent due to lack of ventalation. After we gave our 60 day move out notice we cleaned everything well and walk through went well with only minor repairs. First of August was the walk through and was told we would receive our full deposit within 2-4 weeks. It has been over a month and I have called numerous times getting the run around. I was told that [redacted] hasnt even processed our check yet and that it would be up to 8 weeks for that to come in. I ask why it has taken this long and she couldn't give me a good answer. Dont rent here they are horribleDesired SettlementI want my money asap or I will take it to a legal level.

My daughter moved into cedar mill apartments at the end of may 2013,because she is on disability and has a limited income I had to also sign the leaseI paid 412 dollars deposit. She was required to give a 60 day notice which she did, when she moved out she turned in the keys we were told it would be at least 30 days for any deposit to be returned. I called after that amount of time and was told we were not due any refund, because she did not return keys, did pay any water bills. When I informed them that I had copies of the checks for the water I was disconnected. I wrote them a letter, a lady called me and said she would look iInto it, the last water bill of 44 dollars is due the apartment, but some portion of the 412 should be returnedProduct_Or_Service: apartment rental Desired SettlementThe refund minus 44 dollars should be returned

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Description: Apartment Complexes

Address: 3505 S Mendenhall Rd, Memphis, Tennessee, United States, 38115-4508

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