Cedar Ridge Well Drilling

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Regards,*** *** What good is a filteration system that the customer cannot operateThe business should correct this situation and not tell me to go ask a neighbor for helpFurthermore they did not even bother to respond to my request to open the filter canister which is impossible for the average person to do and I will not pay them to do so after paying them many thousands of dollars to install my well with filter systemThis is a defective filteration systemThey should correct

Phone response - We installed a well for this consumer, including a filter in the house. She called as she could not get the canister open to change the filter. We were not close by and could not get there and asked if she could ask her neighbor to help. The canisters are closed tight to prevent...

leaking, plus there is pressure build up causing a vacuum affect. Bottom line, we do not offer free filter changes with the well installs.