Cedar Sign Company LLC

Final Consumer Response / [redacted] (2000, 6, 2015/09/28) */ The company (Cedar Sign) I filed a complaint about has contacted and assured me that my order will be fulfilledThank you for your help, it is much appreciated

Initial Business Response / [redacted] (1000, 8, 2015/12/30) */ I have very little respect for the Revdex.comThe "Ratings" assigned are simply indicative of a businesses membership participation at exorbitant feesWhat good is a agency that is no better than some of the companies it claims to report on? People THINK the Revdex.com is legitimateWhat good is a rating that you can purchase? I don't need to pay $800/yr to have some company tell me that my business is good and give me a sticker for my window letting people know that someone else thinks I run a good business I happen to be the "old man" this complainant spoke withImagine how motivated I am to help this individual nowThis is a year old? Seriously? Okay, firstly, there was no capture of any fundsOur work is is all customCredit cards are simply "authorized" before we prepare proofs for the clients to approveIf there is no proof approval or communication within the days of the authorization, the transaction expiresIf the complainant will investigate their own Credit Card Records, they will see this is trueThis is all explained in our Sales and shipping policy, available from the first page of our website, which I've attached for clarification By the way - here's another reason the Revdex.com is of little value: This is minutes I'll never get back!! Attachment

Initial Business Response / [redacted] (1000, 8, 2015/10/12) */ We have located the disputed invoice number and approved proof from a previously archived order data fileIt was erroneously included in shipped orders and not accessible in searchesWe recollect the order and recorded the facts as the customer has stated accuratelyThis item has been sent to graphic arts for preparation and we will be able to create and ship in the customer's requested manner Initial Consumer Rebuttal / [redacted] (3000, 10, 2015/10/20) */ (The consumer indicated he/she DID NOT accept the response from the business.) I still have not received an email from the business confirming my order has been found or any update about my sign (confirming it is the correct design and shipping address etc.)I would like the business to send me an email about my sign status and once the sign is shipped an email containing the tracking number of the packageOnce I receive the sign I will then close the complaintThank you Final Business Response / [redacted] (4000, 26, 2016/02/10) */ I've attached the complainant's FedEx tracking reports showing delivery Final Consumer Response / [redacted] (2000, 28, 2016/02/11) */ We have received the sign as of 2/10/This can be closedThank you

Initial Business Response /* (1000, 8, 2015/10/12) */
We have located the disputed invoice number and approved proof from a previously archived order data file. It was erroneously included in shipped orders and not accessible in searches. We recollect the order and recorded the facts as the...

customer has stated accurately. This item has been sent to graphic arts for preparation and we will be able to create and ship in the customer's requested manner.
Initial Consumer Rebuttal /* (3000, 10, 2015/10/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I still have not received an email from the business confirming my order has been found or any update about my sign (confirming it is the correct design and shipping address etc.). I would like the business to send me an email about my sign status and once the sign is shipped an email containing the tracking number of the package. Once I receive the sign I will then close the complaint. Thank you.
Final Business Response /* (4000, 26, 2016/02/10) */
I've attached the complainant's FedEx tracking reports showing delivery
Final Consumer Response /* (2000, 28, 2016/02/11) */
We have received the sign as of 2/10/16. This can be closed. Thank you

Final Consumer Response /* (2000, 6, 2015/09/28) */
The company (Cedar Sign) I filed a complaint about has contacted and assured me that my order will be fulfilled. Thank you for your help, it is much appreciated.

Initial Business Response /* (1000, 8, 2015/12/30) */
I have very little respect for the Revdex.com. The "Ratings" assigned are simply indicative of a businesses membership participation at exorbitant fees. What good is a agency that is no better than some of the companies it claims to report on? People...

THINK the Revdex.com is legitimate. What good is a rating that you can purchase? I don't need to pay $800/yr to have some company tell me that my business is good and give me a sticker for my window letting people know that someone else thinks I run a good business.
I happen to be the "old man" this complainant spoke with. Imagine how motivated I am to help this individual now. This is a year old? Seriously? Okay, firstly, there was no capture of any funds. Our work is is all custom. Credit cards are simply "authorized" before we prepare proofs for the clients to approve. If there is no proof approval or communication within the 30 days of the authorization, the transaction expires. If the complainant will investigate their own Credit Card Records, they will see this is true. This is all explained in our Sales and shipping policy, available from the first page of our website, which I've attached for clarification.
By the way - here's another reason the Revdex.com is of little value: This is 20 minutes I'll never get back!!
Attachment