Cedar View Animal Hospital

We offered the customer money back if she return the battery and got her old one back which is only fair if she did not need the batteryShe refused Customer wants the money back and keep the new batteryHer old battery is not good and which could also bring multiple lights on dashboardHer light was off because of the battery being disconnected and has nothing to do with battery Technicians are not allowed to smoke inside customer vehicleWhy she would not her money back and get her battery which we still have if she thinks her battery is good?

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11934514, and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, Stephanie M***

synthetic oil change on this customer's vehicle is around $alone without the extra top offs and rotationCustomer never mentioned tire rotation until the service completedOil change on this vehicle takes twice as much time compare to other vehicles because of all he extra things you
have to take a partAlso besides the oil filter cost times moreAlso in order to reset the oil light unlike other vehicles you need special diagnostic toolI am pretty sure no other shop will do an oil change for less than our price with brand name oil and filterOur regular oil change package includes top offs, tire rotation and free road side assistance and it cost $First time manager made a mistake with pricing but this doesn't mean we will honor the wrong pricing each timeWe also have no way of knowing about tire rotation if they don't tell us at the beginningWe offered her free one time tire rotation

We offered the customer money back if she return the battery and got her old one back which is only fair if she did not need the battery. She refused . Customer wants the money back and keep the new battery. Her old battery is not good and which could also bring multiple lights on dashboard. Her...

light was off because of the battery being disconnected and has nothing to do with battery.  Technicians are not allowed to smoke inside customer vehicle. Why she would not her money back and get her battery which we still have if she thinks her battery is good?

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11934514, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
Stephanie M[redacted]