Cefco

At *** we take issues of product quality seriouslyWe have a system at each of our stations where we constantly monitor the tanks for water*** *** purchased the fuel at the *** station in *** *** on July 3, *** *** stated that the issue with her Mazda occurred on
July 13, She reported the issue to *** *** *** on July 14thDue to the fact it has been almost two weeks since she had purchased the fuel, we were unable to test the fuel at the stationHowever, the station does have a tank monitoring system which constantly monitors the tank for evidence of water and it did not detect any water on the 3"of JulyAlso it should be noted that no other customers complained of waterIn our experience which there is an issue with water in the gasoline, there are problems with the vehicle very soon after refuelingOften the customer has issues before they leave the parking lot of the storeFuel is pulled from the bottom of the gas tank in the vehicleSince gasoline is lighter than water, the water would be at the bottom of the fuel tankThis is why it is difficult for me to understand that a problem with water in our gasoline would not be discovered for almost two weeksWe are sorry that *** *** is upset about the timing of the response she received, but there was a rather long period of the time period between the purchase and the reportIf you have any questions please feel free to contact me at *** *** *** *** *** ***Sincerely, *** ** ***
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