Celeste & Co Catering

At Celeste & CoCatering, LLC is dedicated to quality and professional serviceIt is our commitment to do everything we can to make sure all events are as successful and enjoyable as possible we are in the process of refunding (the client) Ms*** *** for the service renderedWe are
so sorry that she and her family did not have a pleasant experienceBut we are working to make sure that all lines of communication are openedAnd that all advertisements of our food are clear and legible

Here at Celeste & Co. Catering, LLC we have addressed this situation and because of the very delicate facts and documentation that are in our favor we were advised not to respond to this publicly.

I have reviewed the response offer made by the business in reference to complaint ID [redacted],...

and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
We were promised a partial refund and a voucher towards another event. We have yet to receive either. 
Regards,
[redacted]