Cellfish Media Reviews (1)
Cellfish Media Rating
Description: CELLULAR TELEPHONE EQUIPMENT & SUPPLIES, MUSIC & MESSAGING SERVICES
Address: 215 Lexington Avenue, 18th floor, New York, New York, United States, 10016
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www.cellfishmedia.com
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Review: My [redacted] account is being billed by Cellfish Media. Since this is a 3rd party billing I am guessing at the address on the complaint. I did not sign up for the monthly service [redacted] and [redacted]. I have sent a text per [redacted] instructions stating STOP ALL. I do not have the APP on my phone and have never had the APP on my cell phone.Desired Settlement: I need them to stop billing [redacted] so that they will stop billing me.
Business
Response:
Re: New York Revdex.com complaint #[redacted] Hello:On December *, upon reviewing the complaint from [redacted],I sent an email to inquire about the cell phone number being charged. When I did not receive a response, I called [redacted], whoexplained the difficulties he was having and confirmed the cell phone numberthat [redacted] was charging. Our team contact [redacted], directly, and we have received confirmed,as of, [redacted], December [redacted] that: (a) the most recent chargesrefunded (which represents a refund of all charges to date), and (b) any futurecharges would be blocked. We are glad we were able to help and trust this is anacceptable resolution for [redacted]. Thank you.[redacted] PS – As of January *, 2015, please direct any futureinquiries regarding Cellfish Media to [redacted], whose email is [redacted] anddirect line is ###-###-####.