Sign in

Cellhut.com

Sharing is caring! Have something to share about Cellhut.com? Use RevDex to write a review
Reviews Cellhut.com

Cellhut.com Reviews (3)

Review: I was searching for a non-smart basic feature phone to buy and get ready to switch my carrier from Verzion to Tmobile. I searched for Nokia 206 and found it on Cellhut.com. It has list of compatible networks including Tmobile and AT&T. Therefore I ordered it and it arrived. But I found out that it does not work for Tmobile network when I switch my carrier. IF THE PHONE WORKS WITH TMOBILE AS THEY ADVERTISED, I WILL KEEP IT.

I called Cellhut.com and let them know immediately about the issue. They immediately updated the compatible list to "Asia & European Carriers" only. And they told me that I need to talk to [redacted] with refund since I use [redacted] to do check out. THIS IS WRONG INFORMATION. When I called [redacted], they told me that I only used [redacted] to do check out, which is to make payment; it is different than buying the item off [redacted], I need to contact the seller directly. They can only open a disupte for me. This was Friday Jan [redacted], but I got the email that dispute got closed the same day since it only applies to seller did not send the item or they sent the wrong item.

Then I called Cellhut.com back on Monday (Jan [redacted]). It took me over 10 calls and finally get thru them. I mentioned what [redacted] told me and I need to settle this with Cellhut directly. They told me that they need to wait for [redacted]'s confirmation about the dispute is closed even thought I told them it's closed. They took down my number and said they will call me back. A week passed, I still haven't got the phone call back from them. I started calling them again today (Feb [redacted]), I called at least dozen times, all ended up voicemail. They either has very lousy customer service or use caller ID to check the number before picking it up. What kind of business to have a phone number but no one picks it up? I honestly try to solve this issue by contacting the seller, but I am so frustrated here every time I called them.Desired Settlement: I demand for a refund due to the false advertisement. I am not able to use the phone for US carriers. What good does it do to me?

Consumer

Response:

At this time, I have not been contacted by Cellhut.com regarding complaint ID [redacted].

Sincerely,

Review: I ordered a cell phone from Cellhut.com a week ago. Since then, I have called and written to them to find out about the status of the order. They never answer the phone and will not respond to my e-mails.Desired Settlement: I would like them to process my order and send me the item that I paid for.

Consumer

Response:

At this time, my complaint, ID [redacted] regarding Cellhut.com has been resolved.

(By clicking "OK", your complaint will be closed as Resolved.)

On June [redacted], I received an e-mail from Cellhut saying:

"You order was cancelled for the following reason(s).

The product you ordered is sold out. If your account has been charged it will be refunded right away. Our apologies for the inconvenience this may cause you. "

They did not charge my credit card and I proceeded to order the item I wanted from another company who delivered it promptly. Thank you for your time and attention to this matter.

Sincerely,

Review: I ordered 2 phones, almost $200 order, 4 days ago. I have called and emailed them a couple times and have not been contacted back. no call or email. the payment never went thru my bank, and when I go online and check 'order status' it still says "NEW". all I want to ask them is "did my order go thru successfully and did my payment go thru?" no one answers their phone. it has gone straight to voice mail every time I have called, which is a lot.Desired Settlement: I would just love to get a call or email saying my "phone order is successful and the payment went thru and the phones are being delivered soon."

+1
Check fields!

Write a review of Cellhut.com

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Cellhut.com Rating

Overall satisfaction rating

Description: CELLULAR TELEPHONE EQUIPMENT & SUPPLIES, COMPUTERS-DEALERS, CELLULAR TELEPHONE SERVICE

Address: 269 Walnut Road, Glen Cove, New York, United States, 11542

Phone:

Show more...

Web:

www.cellhut.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with Cellhut.com, but after several inspections we’ve come to the conclusion that this domain is no longer active.



Add contact information for Cellhut.com

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated