Cellphonecases.com Reviews (19)
they must do a lot of volume but not to the same customers with this type of service, hide behind the internet rather than stand behind their products.
them to resolve this matter and no response. their website states they will respond within 24 hours
not true and trying to contact them by phone wont work. don't do business with this company avoid them their are 7plenty of places on web or ebay where you can get good prices. wished I had done.
numerous times to reach them via email. their ad states they will respond
within 24 hours. this in not true. you will never reach them by email or
phone number which doesn't work do not do business with this company.
phone number doesn't work. don't order from this company. their company states they will respond withing
24 hours is not true. if you try to call the call wont go thru. iam giving them a 1 star rating because of their
poor customer service. I repeat do not do business with this company
Terrible Customer Service
I ordered two auto cellphone holders which were received in a reasonable amount of time. Unfortunately the items received were not as described on the CELLPHONECASES.com web site. I have made repeated attempts to make return arrangements. My e-mails have gone unanswered and their phone number appears to be out of service.
EXCEPTIONALLY POOR CUSTOMER SERVICE
DO NOT DO BUSINESS WITH THESE PEOPLE !
I'm very impressed with the prices, the quality of the product I received, and the speed that I received it (days)The fact that they shipped it as priority airmail but didn't charge me any S&H, especially because they're based out of California and I live in Canada, earned them huge points in my favourAs well, the tracking number they gave me worked, which is not always the case with other websites I've ordered fromI would definitely recommend this website to people
If I could’ve given them no stars, I would have. I ordered a cell phone case and tempered glass for my cell phone. The cell phone case is OK. The tempered glass is too dark to see through and has distracting lines through it. I emailed the company and they said “ that’s the way it is”. They said I could return it if it was unopened and unused, minus a restocking fee. With the film attached there is no way to know that it is too dark and with lines to be usable. Very poor product.
my order took a while to get herethe item didn't work so I emailed cellphone cases immediately letting them know id be returning itI got my refund within hrs by them via paypal
I ordered two cases and two charges on Dec9th was told had next day shippingThey did not send out order until Dec Shipping company had not up dated there shipping information until today 12/19/on it wayThis has to be one of the slowest companyI will not be ordering again from them
Terrible companyI ordered items - two were the wrong item, two were fineSent email asking them to fix - they said buyer would have to pay the cost - nonrefundable on the wrong items THEY SENT (and of course they weren't as nice as what I really ordered and paid for)Avoid this company
I ordered a case for my samsung galaxy avant on 2/6/and accidentally ordered the wrong color, which I was able to change in a matter of minutes with themOn their website it says it takes 5-business days to receive your order however I received my order on 2/10/(only business days later)The case fits perfectly and I am happy with the productI'll definitely be a return customer & will definitely recommend the sight to anyone looking for cases or accessories for phones: )
Ordered a cell phone case for an old Samsung IIICouldn't find anywhere but here and the prices were the best with free shippingGot case within business days, fit perfect and no problems with credit card or amount they charged
I'm very impressed with the prices, the quality of the product I received, and the speed that I received it (7 days). The fact that they shipped it as priority airmail but didn't charge me any S&H, especially because they're based out of California and I live in Canada, earned them huge points in my favour. As well, the tracking number they gave me worked, which is not always the case with other websites I've ordered from. I would definitely recommend this website to people.
Ita the cheating company.It did not refund me even till 13 days once the order was cancelled.I never expereinced such cheated,but this company is scam,fraud.
I am with the other negative reviews of this company, their website did not give us a confermation when we ordered, so we tried two more times and nothing. A quick look at our bank account and sure enough they charged us 3 times. We sent into their customer service right away to cancell the orders that again were not confirmed. They replyed that they only charged us once(this was incorrect since they are still on our account) repeated trys to contact them via customer service and by phone at 818-600-1081 have resulted in nothing but frustration. What ever happend to old fashion customer service, like picking up the phone and calling the customer and simply straighting out the problem. Oh I guess it is ezer to just hide behind the e-mail so no one knows we are cheating them. Cellphonecases.com just remember what you give you get I would not want to be you.
I ordered several cases on 11/24/2015; today is Dec 5. It has been 11 days; I have made 1 request after a week and keep getting the status of my order as "processing" While they have already processed my payment, the status to date is still "processing" when online statements were that the order would be shipped on the same day! I submitted a request again today after seeing this status once again.