I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Contacted an attorney and she will be handling with business attorney Regards, [redacted]
Re: [redacted] complaint - ID # [redacted] Dear [redacted] : I've retained an attorney in this matter to advise me concerning my legal position and various optionsHe has contacted the attorney representing Ms [redacted] His name is [redacted] *** and I authorize you to send any further correspondence and questions you have for me directly to him His mailing address is T [redacted] *** His email is [redacted] Mark Maiewski President, College Funding Advisors, LLC
In response to Ms [redacted] complaint, I am writing to inform you of certain facts to illustrate that Ms, [redacted] account of what transpired between her and my firm is not correct in the following key respects: Our guarantee to Ms [redacted] stipulated that she would receive an amount equal to or greater than her investment with usShe invested $4,With our assistance and advisories her son [redacted] was admitted to the college of his choice and he received $43,in financial aid for the first year alone Assisting or completing FAFSA applications is not an act of fraudIn fact, it is standard best practice in the college planning advice industryAs with IRS filings, the Client alone is responsible for all facts represented therein We routinely complete FAFSA applications for our clients, providing our email address for responses in order to allow us to respond in a timely manner to any complications or requests that might arise in the application process We used information provided by Ms [redacted] to complete her son's application As always, we provided Ms [redacted] with the information to access her FAFSA application online, We advised her of our updates and provided copies of the changes We consulted Ms [redacted] before submitting her son's FAFSA applicationThe information in the application was correct at the time we f¡led it based on that informationDuring our relationship, Ms [redacted] made certain financial decisions which had a negative impact on the processThese included the purchasing of property, the sale of one house and the purchase of anotherShe chose to do this without informing or consulting us prior to or during those purchasesTherefore, we had no opportunity to discuss her change in financial circumstances and how such changes might affect her son's financial aid The college that accepted her son for enrollment discovered a difference between the initial FAFSA submitted and the updated versionAgain, Ms [redacted] was responsible for all facts in both the original and updated versionsThis initially resulted in a reduction in the amount of financial aid offered by the college and their request for an explanation At her request, we then advised Ms [redacted] as to the best way to address discrepancies To the best of our knowledge, she followed our advice and appealed the college's decision As a result, the full $43,145,originally awarded was reinstated by the collegeNo legal action was ever taken by the college and they never contacted us during their inquiries Despite her failure to inform of us of certain of her financial actions and issues that might have resulted in a major impact on her son's ability to qualify for aid, Ms, [redacted] received more than 800% return on her investment end a place for her son in his chosen college We fulfilled our promise to Ms [redacted] in a legal and ethical wayShe doe¡ not deserve a refund Sincerely, President, College Funding Advisors, LLC
I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Contacted an attorney and she will be handling with business attorney Regards, [redacted]
Re: [redacted] complaint - ID # [redacted] Dear [redacted] : I've retained an attorney in this matter to advise me concerning my legal position and various optionsHe has contacted the attorney representing Ms [redacted] His name is [redacted] *** and I authorize you to send any further correspondence and questions you have for me directly to him His mailing address is T [redacted] *** His email is [redacted] Mark Maiewski President, College Funding Advisors, LLC
In response to Ms [redacted] complaint, I am writing to inform you of certain facts to illustrate that Ms, [redacted] account of what transpired between her and my firm is not correct in the following key respects: Our guarantee to Ms [redacted] stipulated that she would receive an amount equal to or greater than her investment with usShe invested $4,With our assistance and advisories her son [redacted] was admitted to the college of his choice and he received $43,in financial aid for the first year alone Assisting or completing FAFSA applications is not an act of fraudIn fact, it is standard best practice in the college planning advice industryAs with IRS filings, the Client alone is responsible for all facts represented therein We routinely complete FAFSA applications for our clients, providing our email address for responses in order to allow us to respond in a timely manner to any complications or requests that might arise in the application process We used information provided by Ms [redacted] to complete her son's application As always, we provided Ms [redacted] with the information to access her FAFSA application online, We advised her of our updates and provided copies of the changes We consulted Ms [redacted] before submitting her son's FAFSA applicationThe information in the application was correct at the time we f¡led it based on that informationDuring our relationship, Ms [redacted] made certain financial decisions which had a negative impact on the processThese included the purchasing of property, the sale of one house and the purchase of anotherShe chose to do this without informing or consulting us prior to or during those purchasesTherefore, we had no opportunity to discuss her change in financial circumstances and how such changes might affect her son's financial aid The college that accepted her son for enrollment discovered a difference between the initial FAFSA submitted and the updated versionAgain, Ms [redacted] was responsible for all facts in both the original and updated versionsThis initially resulted in a reduction in the amount of financial aid offered by the college and their request for an explanation At her request, we then advised Ms [redacted] as to the best way to address discrepancies To the best of our knowledge, she followed our advice and appealed the college's decision As a result, the full $43,145,originally awarded was reinstated by the collegeNo legal action was ever taken by the college and they never contacted us during their inquiries Despite her failure to inform of us of certain of her financial actions and issues that might have resulted in a major impact on her son's ability to qualify for aid, Ms, [redacted] received more than 800% return on her investment end a place for her son in his chosen college We fulfilled our promise to Ms [redacted] in a legal and ethical wayShe doe¡ not deserve a refund Sincerely, President, College Funding Advisors, LLC