Cellular One Franchise Serving East Texas and Central Louisiana

This is in response to the complaint received from your office on behalf of *** ***Mr*** states that he is not happy with the refund process of Cellular One.Upon review of Mr***'s account, Cellular One can state that Mr*** is indeed owed a refund in the amount of
$60.77. At this time, Cellular One is in the process of refunding this amount. Mr*** will be mailed a check in the amount of $to address that Cellular One has on file. Our record's indicate that Mr*** called in on 9/and was advised of the refund process and that he could expect his check in approximately 4-weeks from 9/At this time, due to the refund already being in process, Cellular One considers this issue resolvedShould Mr*** have any questions he can reach a CarePlus representative Monday thru Saturday from 7:to 9:00pm CST Sincerely, *** ***Assistant Manager

Revdex.com:
This letter is to inform you that Cellular One Serving East Texas and Central Louisiana has carried out to my satisfaction the resolution it proposed for my complaint, filed on 10/11/2016 and assigned ID [redacted].
From: [redacted]...

[redacted] Sent: Tuesday, October 18, 2016 10:19 AM To: drteam <[email protected]> Subject: Re: Your complaint has been received   Just wanted to let you know the company contacted me and assisted me in resolving the issue.   Thank you for your assistance.