Complaint: [redacted] I have been in contact with Cen-Tex RoofingThey agreed to pay [redacted] to come out and install a new door correctly [redacted] has been out to look at the situationThey have ordered a Door and will contact me to schedule an installation date I had a detailed discussion with the [redacted] rep and I believe they will be able to install the new door correctly We do not have a complete resolution, but I expect [redacted] to fix the situation Cen-Tex Roofing has said they will pay [redacted] for the installation Regards, [redacted] ***
I am the owner and this is the first I have heard of this problemYou have my word that this will be resolved and to your satisfactionMy number is [redacted] I apologize for the inconvenience this may have caused and until you are happy I will not be happy about this [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Cen-Tex Roof System is resolving the complaint I filed on Monday, October 17, Please remove the post on your web site Regards, [redacted]
Complaint: [redacted] I am rejecting this response because: these people are liars they are just like [redacted] , when he sent the email saying he had problems few days before the work was suppose to be done, I had spoken to him as I said previously to him n he mention nothing to me he again like I said previously waited one day before the work was suppose to be done to tell me he couldnt do it after I cancelled my storage n paid someone to take out the rest from my personal storage located here on my property again all my belongings are still sitting in the yard its might funny whomever spoke said I said the company was prejudice draws the line but the owner never went beyond the call of duty to get back w/ me n communicate how to make things right n stead he used his employees to cover it up this company is something else I tell u that much I again was lied to n lied on I will still stand by that as I told them I dont want there xtra money I will not accept it I dont accept being pitied because your employee , contractor whomever [redacted] screwed things up never dealt w/ any company like this before where employees handle serious complaints and the owner just brushed it under the rug n my opinion I could care less what they are saying I know its all a lie he offered to give back my money that was a half down payment on this job project whatever u want to call it they had this check almost a month my personal opinion I dont think they had no intentions of doing anything I ask [redacted] if u couldnt build the shed why did u cancel all three projects this was also said to the owner no answer from either he claims he tried to find someone else to do the work I doubt that seriously all this is is a cover up for what they didnt do I signed a contract for them to do work n in my opinion the contract was breathed, [redacted] asked me to send him emails from [redacted] I did he never acknowledged them, also I have a text from [redacted] tellin me he hadnt been to lowes but was goin and was gonna make things right never made anything right Regards, Sharon Holden
I am the owner of Cen-Tex and you have my word it will be addressed and fixed asapSorry for the delayMy name is [redacted] and my cell is [redacted]
Complaint: [redacted] I have been in contact with Cen-Tex RoofingThey agreed to pay [redacted] to come out and install a new door correctly [redacted] has been out to look at the situationThey have ordered a Door and will contact me to schedule an installation date I had a detailed discussion with the [redacted] rep and I believe they will be able to install the new door correctly We do not have a complete resolution, but I expect [redacted] to fix the situation Cen-Tex Roofing has said they will pay [redacted] for the installation Regards, [redacted] ***
I am the owner and this is the first I have heard of this problemYou have my word that this will be resolved and to your satisfactionMy number is [redacted] I apologize for the inconvenience this may have caused and until you are happy I will not be happy about this [redacted]
My warranty department will get in this today and the problem will be addressed and resolved
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Cen-Tex Roof System is resolving the complaint I filed on Monday, October 17, Please remove the post on your web site Regards, [redacted]
Complaint: [redacted] I am rejecting this response because: these people are liars they are just like [redacted] , when he sent the email saying he had problems few days before the work was suppose to be done, I had spoken to him as I said previously to him n he mention nothing to me he again like I said previously waited one day before the work was suppose to be done to tell me he couldnt do it after I cancelled my storage n paid someone to take out the rest from my personal storage located here on my property again all my belongings are still sitting in the yard its might funny whomever spoke said I said the company was prejudice draws the line but the owner never went beyond the call of duty to get back w/ me n communicate how to make things right n stead he used his employees to cover it up this company is something else I tell u that much I again was lied to n lied on I will still stand by that as I told them I dont want there xtra money I will not accept it I dont accept being pitied because your employee , contractor whomever [redacted] screwed things up never dealt w/ any company like this before where employees handle serious complaints and the owner just brushed it under the rug n my opinion I could care less what they are saying I know its all a lie he offered to give back my money that was a half down payment on this job project whatever u want to call it they had this check almost a month my personal opinion I dont think they had no intentions of doing anything I ask [redacted] if u couldnt build the shed why did u cancel all three projects this was also said to the owner no answer from either he claims he tried to find someone else to do the work I doubt that seriously all this is is a cover up for what they didnt do I signed a contract for them to do work n in my opinion the contract was breathed, [redacted] asked me to send him emails from [redacted] I did he never acknowledged them, also I have a text from [redacted] tellin me he hadnt been to lowes but was goin and was gonna make things right never made anything right Regards, Sharon Holden