CEN-TEX Wildlife Control

1.) Complaint: ( [redacted] ***)It is not a real address.Response: ( [redacted] ***) Is a real address, however it clearly shows at the bottom of our website footer our address is [redacted] ***Mail can be sent to this address [redacted] 2.) Complaint: They never did work in the contract, they quoted their price directly based on a year warranty, which was originally a year warranty This is a direct violation of the Texas Deceptive Trade Practices Act.Response: All work was completed on the service agreement, The work was completed per the agreement, [redacted] was 100% satisfied with our work once completed, notice the signature at the bottom of the invoice it clearly states: "Signature constitutes acceptance of above services performed as being satisfactory" Which was signed by A [redacted] (Refer to attached photo)Centex never offers a Year Warranty option "EVER" we offered [redacted] a year warranty for his structureThere is no violation And in no way were we deceptive during our practicesIf we were Please Explain.3.) Complaint: I have a telephone log of over un-responded calls and voice mails to this company.Response : (Our attorney advised all individuals from Centex Wildlife Control to avoid any and all Contact with A [redacted] until the proper motions have been made to settle this situation in the court of lawWith that said No person/s from Centex Wildlife Control will be in contact with [redacted] , legal council full control of this ***er and will be in contact with him.) [redacted] Received multiple phone calls from our staff in attempts to rectify this situation throughout the month of June around the time the work was completed [redacted] has and always was extremely uncooperative, extremely harassing, screaming, threatening and super hostile with everyone and anyone he spoke to from Centex Wildlife Control4.) Complaint: To this date I have never received a call from ownership, a supervisor, or a manager This company absolutely ripped me off and went into hiding Response: Again-(Our attorney advised all individuals from Centex Wildlife Control to avoid any and all Contact with A [redacted] until the proper motions have been made to settle this situation in the court of lawWith that said No person/s from Centex Wildlife Control will be in contact with [redacted] , legal council full control of this ***er and will be in contact with him.) 5.) Complaint: screenshots of the company openly calling me a liar online and staying publicly that I was never a customer of theirs They demanded an invoice number, which I provided while attaching a copy of the invoice Because they were caught in their lie, they took down their public response It is not available anymore However, knowing that they would do this because what they were saying was so easily disproved (that I was not a customer), I took a screen shot I will attach them to the emailResponse: The photos provided by [redacted] are misleading (please refer to attached "CHOPPED" photo) it does not show the entire conversation in of the photosWe provided a response to [redacted] claim stating that if your a current customer please provide us with your information, and invoice number and we will honor our guarantee as we always do (Notice we only have ONE bad review)Due to harassment issues with a [redacted] we have been advised to remove [redacted] s harassing responses because of [redacted] s accusations also they heavily defame the character of Centex Wildlife Control6.) Complaint: Cen-Tex Wildlife Control did not perform the work in the contract and refused to return to the property to honor the "warranty" they sold, Response: The work was completed per the agreement, [redacted] was 100% satisfied with our work once completed, notice the signature at the bottom of the invoice it clearly states: "Signature constitutes acceptance of above services performed as being satisfactory" Which was signed by A [redacted] (Refer to attached photo)7.) Complaint: made threats to me personally And instead of fixing the situation or refunding the money, they chose to go online, call me a liar, and claim I was not a customerThere have never been any threat made to anybody from our staff to anyone ever, these are "accusations"We provided a response to [redacted] claim stating that if your a current customer please provide us with your information, and invoice number and we will honor our guarantee as we always do (Please refer to attached photo)Cen-Tex is always here to help and strive to make our customers happy

Complaint ID: [redacted] Centex Wildlife Control technician [redacted] , was out to the residence at [redacted] to perform an inspection for ratsDuring his inspection he found minor rat activity within the attic space as well as poor work obviously performed by another company on the exterior of the structure [redacted] then proceeded to provide [redacted] with a written proposal for the amount of $(in which we then applied our 10% off new customer discount to the total price reducing the cost to $1507.50) [redacted] signed our agreement proposal and wrote a check for the amount of $to retain us for our servicesThe services agreed upon included: (removal of all rats via trapping campaign (full property exclusion (Clean up of droppings and deodorize + disinfect the main attic spaceThe agreement clearly states that our repair work comes with a year protection warranty (Not Years as [redacted] States)The agreement was also strictly for the removal of rats and the clean up of their excrement(The agreement was NOT for Quote: "full service pest control on call for entry of any pests" as [redacted] Claims [we only deal with wildlife NOT PESTS, AND IN THIS CASE ONLY RATS])There was also no attempts to meet or beat any of our competitors warranty packages as [redacted] Also Claims [redacted] is leaving negative reviews on multiple platforms making accusations with Revdex.com, Yelp, Google, Etc [redacted] is intentionally damaging our companies reputation by way of slander/libel and making numerous accusations, the following are some examples of accusations in the review found here on Revdex.com: (1."agreed on the grounds that [redacted] lay traps the following day to remove pests and sanitize immediately" s ( [redacted] never agreed to any of these terms and we never sanitize immediately especially when a pregnant woman is present which he claimed his wife was at the time) (" On June 2, 2017, [redacted] arrives at residence, spends roughly an hour at the house, and claims to have sealed up spot that he says animals could get in at [redacted] s alleges that traps are laid upstairs in attic [redacted] requests payment of $be made After two of our technicians working on the structure for multiple hours sealing off entry points and checking/re-baiting rat traps in attic, upon departure [redacted] Gave [redacted] a check for the final balance due but no request was made for this final balance it was quickly handed to the technician as [redacted] was in a rush and had to leave(The technician, who came to my house and represented himself as " [redacted] ***" also has done business by the name of " [redacted] " and has his picture up on several other pest control websites that have identical reviews and complaints as mine [redacted] is also involved in these companies The technician " [redacted] " never stated his last name to [redacted] we have no Persons with the last name [redacted] working with our Company and we do not fully understand what kind of accusations are even trying to be made hereAlso [redacted] is the Owner of Cen-Tex Wildlife Control and Cen-Tex Wildlife Control ONLY, she has no affiliation or connections with any other pest or wildlife companies( When I was finally contacted one day by " [redacted] ", I was laughed at and belittled saying that he had me on speaker phone with "people." He told me he did not do business with "people like me" and that they only do business with "real Americans." This accusation is extremely off the wall and no phone call as explained by [redacted] ever took place, here at Cen-Tex we do not even have a staff of 27.(5." While this was offensive enough, he then threatened me to not leave my residence to go out of town again"Do not go to Chicago againRemember thatDon't go there." He then hung up on meBecause of this direct threat to my home and family, Again this accusation is completely no call was ever made nor was any threat ever made to [redacted] his family or any of our customers EVER(I would like a full refundThe work was never completed, the rodents were never trapped, the area was never cleaned, and the company refused to honor their warrantyThey took the money and never came backThe reason they charged and I agreed to $was specifically because of the year warrantyThis turned out to be fakeI have already paid another company ( [redacted] ) to come out and address the issue and do other workI have also incurred significant costs in securing my residence against this technician because of his threats Cen-Tex Wildlife Control has made several attempts to reevaluate at [redacted] s home, however he refuses that we return to his home to address the situationHere at Cen-tex we find it strange that [redacted] keeps mentioning the company (" [redacted] ") in every review he writes on every platform (Revdex.com, Yelp, Google, etc.) He is also THE ONLY BAD REVIEWER we have ever had in our years of operation [redacted] demeanor towards this ***er and the numerous accusations that have been made on all these different review platforms makes it apparent to us that [redacted] s intentions are to make as many accusations about Cen-Tex as possibleWe have completed 1000's of successful Animal eradication's and exclusions in the greater Austin area and we have never dealt with someone so determined to slander our company and defame our characterWe will ALWAYS do WHATEVER it takes to fix EVERY one of our customers issuesAGAIN it seems very odd that [redacted] names ( [redacted] ) in every negative review he leaves on every platform, we encourage anyone that would like to research our company to please read the reviews left by [redacted] on yelp and google, if you read all reviews on all platforms it is apparent he is simply making accusations nothing seems to add up.Cen-Tex is always here to help and strive to make our customers happy

1.) I have left dozens of emails and voicemails with the company and there is no responseResponse: (Our Legal Team has recommended the owner and anyone from Centex Wildlife Control to refrain from any further communications between [redacted] & Centex Wildlife cONTROL due to habitual & ongoing harassment) 2.) I have returned mail from The UPS Store that they used as a mailing address showing it is a bad address.Response: AGAIN OUR UPDATED ADDRESS IS, [redacted] (clearly shown at the bottom footer of our web site) [redacted] 3.) I have a warranty that I paid for in June that goes through June for full pest control on my entire house Response: INCORRECT! CENTEX WILDLIFE CONTROL works ONLY with nuisance wildlife, we have never in our years of business provided any "FULL PEST CONTROL" agreement, nor is there any type of detailed description of the type of "FULL PEST CONTROL" our company was supposedly supposed to perform in your responseYou Had Rats and your home was treated for rats(*Again This unusual harassment continues on all platforms and is being documented for proof of defamation libel, harassment etc.) Our paperwork clearly says the structure is protected from RATSNone other, NO OTHER PESTS WHATSOEVER are on the agreementThe rat problem has been eradicated we did a job well done as always.4.) Cen Tex Wildlife Control has now changed their address since then and their phone numberResponse: FALSE! [redacted] ***- Is our address and it did change once due to relocation.Our phone number has never changed, it has been and always will be [redacted] 5.) They will not honor our initial contract and they are refusing all warranty work paid for in the agreement that I have attachedThey are refusing to even speak about it The warranty was specifically used to secure the contract and they have apparently voided the warranty.Response: [redacted] clearly signed our service agreement at the bottom of the form upon or technicians last and final visitWarranty work applies to recurring issues with rats which [redacted] does not have 6.) These responses by Cen-Tex Wildlife Control are not in good faith and management has never reached out to me regarding this issue.Response: We are always in good faith here at Centex Wildlife Control and Centex, as always, tried to be very civil about this ***er since and we still are to this dayIts [redacted] the aggressor leaving multiple accusations on multiple review platforms such as Revdex.com

Responding to the complaint was submitted on 8/2/and was assigned an ID of ***. We had a technician arrive on August 29, between 9-to the property located at *** *** *** *** *** **We originally guaranteed *** property for ring tailed cats and ratsWhen the
technician arrive he noted the property owners are now having an issue with mice (which is not listed on their paperwork)The tech also took video footage of the mouse in the attic during his inspection (it was located under a tarp in the attic)Mice could squeeze into hole about 1/inch and rats under an inchSo they could use completely different entry pointsWe mentioned to *** we could seal his property up for mice to which he declinedHe is still under guarantee for rats and ring tailed cats, so if in the future during his warranty time frame we will come back out to reinspect for his target animals A quarter is just under an inch in diameter (inches)Not all rats can fit througha hole the size of a quarterLarge rats and overweight rats are too bigBut somerats are small enough to fit through -- especially juvenile rats.Mice can squeeze into holes about 1/4-inch wideDr*** ***, Urban Rodentologist and Entomologist, indicated recently at our fall training seminar that if a #pencil can fit into a hole or crack, so can a mouseSorry for the delayed responseThank you,*** ***

Complaint: ***
I am rejecting this response because:Everything I have listed is true and can provide any documentation that is necessary I have left dozens of emails and voicemails with the company and there is no response I have returned mail from The UPS Store that they used as a mailing address showing it is a bad address.I have a warranty that I paid for in June that goes through June for full pest control on my entire house Cen Tex Wildlife Control has now changed their address times since then and their phone number once They will not honor our initial contract and they are refusing all warranty work paid for in the agreement that I have attachedThey are refusing to even speak about it The warranty was specifically used to secure the contract and they have apparently voided the warranty.These responses by Cen-Tex Wildlife Control are not in good faith and management has never reached out to me regarding this issue
Regards,
*** ***

1.) Complaint: ([redacted]). It is not a real address.Response: ([redacted]) Is a real address, however it clearly shows at the bottom of our website footer our address is [redacted]. Mail can be sent to this address  [redacted]2.) Complaint: They never did work in the contract, they quoted their price directly based on a 3 year warranty, which was originally a 2 year warranty.  This is a direct violation of the Texas Deceptive Trade Practices Act.Response: All work was completed on the service agreement,  The work was completed per the agreement, [redacted] was 100% satisfied with our work once completed, notice the signature at the bottom of the invoice it clearly states: "Signature constitutes acceptance of above services performed as being satisfactory" Which was signed by A [redacted]. (Refer to attached photo). Centex never offers a 2 Year Warranty option "EVER" we offered [redacted] a 3 year warranty for his structure. There is no violation And in no way were we deceptive during our practices. If we were Please Explain.3.) Complaint: I have a telephone log of over 200 un-responded calls and voice mails to this company.Response : (Our attorney advised all individuals from Centex Wildlife Control to avoid any and all Contact with A [redacted] until the proper motions have been made to settle this situation in the court of law. With that said No person/s from Centex Wildlife Control will be in contact with [redacted], legal council full control of this [redacted]er and will be in contact with him.) [redacted] Received multiple phone calls from our staff in attempts to rectify this situation throughout the month of June 2017 around the time the work was completed. [redacted] has and always was extremely uncooperative, extremely harassing, screaming, threatening and  super hostile with everyone and anyone he spoke to from Centex Wildlife Control. 4.) Complaint: To this date I have never received a call from ownership, a supervisor, or a manager.  This company absolutely ripped me off and went into hiding.  Response:  Again-(Our attorney advised all individuals from Centex Wildlife Control to avoid any and all Contact with A [redacted] until the proper motions have been made to settle this situation in the court of law. With that said No person/s from Centex Wildlife Control will be in contact with [redacted], legal council full control of this [redacted]er and will be in contact with him.)   5.) Complaint:  screenshots of the company openly calling me a liar online and staying publicly that I was never a customer of theirs.  They demanded an invoice number, which I provided while attaching a copy of the invoice.  Because they were caught in their lie, they took down their public response.  It is not available anymore.  However, knowing that they would do this because what they were saying was so easily disproved (that I was not a customer), I took a screen shot.  I will attach them to the email. Response: The photos provided by [redacted] are misleading (please refer to attached "CHOPPED" photo) it does not show the entire conversation in 1 of the photos. We provided a response to [redacted] claim stating that if your a current customer please provide us with your information, and invoice number and we will honor our guarantee as we always do (Notice we only have ONE bad review). Due to harassment issues with a [redacted] we have been advised to remove [redacted]s harassing responses because of [redacted]s false accusations also they heavily defame the character of Centex Wildlife Control. 6.) Complaint: Cen-Tex Wildlife Control did not perform the work in the contract and refused to return to the property to honor the "warranty" they sold, Response: The work was completed per the agreement, [redacted] was 100% satisfied with our work once completed, notice the signature at the bottom of the invoice it clearly states: "Signature constitutes acceptance of above services performed as being satisfactory" Which was signed by A [redacted]. (Refer to attached photo)7.) Complaint: made threats to me personally.  And instead of fixing the situation or refunding the money, they chose to go online, call me a liar, and claim I was not a customer. There have never been any threat made to anybody from our staff to anyone ever, these are "false accusations". We provided a response to [redacted] claim stating that if your a current customer please provide us with your information, and invoice number and we will honor our guarantee as we always do.  (Please refer to attached photo). Cen-Tex is always here to help and strive to make our customers happy.

Complaint: [redacted]
I am rejecting this response because:I have never been allowed to speak to anyone regarding this issue.  The technician, "[redacted]," stated that was not an option.  The "our lawyer won't let us" nonsense is exactly that.  Nonsense.  They have changed their phone numbers and avoided calls multiple times.  If this is actually a real company, it is beyond horrible business ethics to refuse customers that pay $1200+ to speak to a supervisor and to refuse to call the customer back.  Outside of an employee that initially stated the technician that came to my house ("[redacted]").  The last time I spoke to anyone, it was when I spoke to "[redacted]", who warned against me ever going to Chicago again, told me that he didn't "do business with people like me," and told me that their company only did work for "Real Americans" before laughing at me and hanging up the phone.  Cen-Tex continues to state that the contract with the 3 year warranty was signed after all work was complete and I was satisfied, which is wildly false.  This makes me think the person responding does not know anything about this matter or that [redacted] is responding and saying false things.  As stated in my complaint, "[redacted]" came out to my house on May 30, 2017, and quoted the job with that ticket.  "[redacted]" then left without performing any work and promised to return the next day. He then refused to come back until June 2, 2017 to "lay traps and do some sealing."  He was supposed to return the next week to clean everything and remove the traps, which he refused to do.  That is when they refused to pick up their phone and started screening calls and voicemails.  I was finally able to reach "[redacted]" on June 19th about the work that had to be done....which he refused to return to do.  He also refused to let me speak to a supervisor.  The claim that all the work had been performed on May 30 is a bold lie.  I can prove this with an image of the check I was told to put as a down payment and the second check that was given to them when they claimed to lay traps...before they refused to come clean.  I can submit evidence of this.  Astonishing they would claim this.Address has changed 4 times since I first used the company.  No response from the address of the registered agent listed with the Texas Secretary or State for [redacted] or Cen-Tex Wildlife Control.I have never been reached out to by anyone at this company outside of the technician.  The work was never completed.  The warranty I was told I have was not worth the paper it was written on.  I have no way to contact a company that I have a contract with (supposedly) through June, 2020.  This is a complete scam and I can not believe they are allowed to continue spreading their falsehoods in this report.  Revdex.com, since they will not reach out to me, I would be more than happy to speak to you.  Please call me directly with any questions.  I will submit check images if needed.These responses are verifiably false and not in good faith.  I would like to know who the person is that is responding and making these outlandish responses that do not have even a shred of truth. 
Regards,
[redacted]

1.)  I have left dozens of emails and voicemails with the company and there is no response. Response: (Our Legal Team has recommended the owner and anyone from Centex Wildlife Control to refrain from any further communications between [redacted] & Centex Wildlife cONTROL due to habitual & ongoing harassment)  2.) I have returned mail from The UPS Store that they used as a mailing address showing it is a bad address.Response: AGAIN OUR UPDATED ADDRESS IS, [redacted] (clearly shown at the bottom footer of our web site) [redacted] 3.) I have a warranty that I paid for in June 2016 that goes through June 2019 for full pest control on my entire house.  Response: INCORRECT! CENTEX WILDLIFE CONTROL works ONLY with nuisance wildlife, we have never in our years of business provided any "FULL PEST CONTROL" agreement, nor is there any type of detailed description of the type of "FULL PEST CONTROL" our company was supposedly supposed to perform in your response. You Had Rats and your home was treated for rats. (*Again This unusual harassment continues on all platforms and is being documented for proof of defamation libel, harassment etc.) Our paperwork clearly says the structure is protected from RATS. None other, NO OTHER PESTS WHATSOEVER are on the agreement. The rat problem has been eradicated we did a job well done as always.4.)  Cen Tex Wildlife Control has now changed their address since then and their phone number. Response: FALSE! [redacted]- Is our address and it did change once due to relocation.Our phone number has never changed, it has been and always will be [redacted]
5.) They will not honor our initial contract and they are refusing all warranty work paid for in the agreement that I have attached. They are refusing to even speak about it.  The warranty was specifically used to secure the contract and they have apparently voided the warranty.Response: [redacted] clearly signed our service agreement at the bottom of the form upon or technicians last and final visit. Warranty work applies to recurring issues with rats which [redacted] does not have.  6.) These responses by Cen-Tex Wildlife Control are not in good faith and management has never reached out to me regarding this issue.Response: We are always in good faith here at Centex Wildlife Control and Centex, as always, tried to be very civil about this [redacted]er since 2016 and we still are to this day. Its [redacted] the aggressor leaving multiple false accusations on multiple review platforms such as Revdex.com.

Complaint: [redacted]
I am rejecting this response because:It is a total fabrication of what happened but Cen-Tex Wildlife Control.  I have evidence to contradict all points provided and will submit this to Revdex.com if that is an option.  I also have returned mail the was ent to "[redacted]" as as her business address ([redacted]). It is not a real address. I have a telephone log of over 200 un-responded calls and voice mails to this company.  I can submit these.  They never did work in the contract, they quoted their price directly based on a 3 year warranty, which was originally a 2 year warranty.  This is a direct violation of the Texas Deceptive Trade Practices Act.To this date I have never received a call from ownership, a supervisor, or a manager.  This company absolutely ripped me off and went into hiding.  I would be more than happy to provide evidence to the Revdex.com supporting my statement.  This includes screenshots of the company openly calling me a liar online and staying publicly that I was never a customer of theirs.  They demanded an invoice number, which I provided while attaching a copy of the invoice.  Because they were caught in their lie, they took down their public response.  It is not available anymore.  However, knowing that they would do this because what they were saying was so easily disproven (that I was not a customer), I took a screen shot.  I will attach them to the email.  Not only does this warrant a full refund, but companies like this should not be allowed to prey on the public.   I am prepared to offer as much information and evidence as needed, including phone records, pictures of the areas not treated, evidence from camera at my house, and the picture of the technician ([redacted] aka [redacted]) on several other websites using several other assumed business names.  Falsehoods from the company aside, this gets down to the basic point that Cen-Tex Wildlife Control did not perform the work in the contract and refused to return to the property to honor the "warranty" they sold, and made threats to me personally.  And instead of fixing the situation or refunding the money, they chose to go online, call me a liar, and claim I was not a customer.  This response is rejected and clearly unacceptable.Regards,
[redacted]

Complaint ID: [redacted]Centex Wildlife Control technician [redacted], was out to the residence at [redacted] to perform an inspection for rats. During his inspection he found minor rat activity within the attic space as well as poor work obviously performed by another...

company on the exterior of the structure. [redacted] then proceeded to provide [redacted] with a written proposal for the amount of $1675.00 (in which we then applied our 10% off new customer discount to the total price reducing the cost to $1507.50). [redacted] signed our agreement proposal and wrote a check for the amount of $753 to retain us for our services. The services agreed upon included: (1. removal of all rats via trapping campaign (2. full property exclusion (3. Clean up of droppings and deodorize + disinfect the main attic space. The agreement clearly states that our repair work comes with a 3 year protection warranty (Not 2 Years as [redacted] States). The agreement was also strictly for the removal of rats and the clean up of their excrement. (The agreement was NOT for Quote: "full service pest control on call for entry of any pests" as [redacted] Claims [we only deal with wildlife NOT PESTS, AND IN THIS CASE ONLY RATS]). There was also no attempts to meet or beat any of our competitors warranty packages as [redacted] Also Claims. [redacted] is leaving negative reviews on multiple platforms making false accusations with Revdex.com, Yelp, Google, Etc. [redacted] is intentionally damaging our companies reputation by way of slander/libel and making numerous false accusations, the following are some examples of false accusations in the review found here on Revdex.com:  (1."agreed on the grounds that [redacted] lay traps the following day to remove pests and sanitize immediately" s ([redacted] never agreed to any of these terms and we never sanitize immediately especially when a pregnant woman is present which he claimed his wife was at the time) (2. " On June 2, 2017, [redacted] arrives at residence, spends roughly an hour at the house, and claims to have sealed up spot that he says animals could get in at. [redacted]s alleges that traps are laid upstairs in attic. [redacted] requests payment of $527.63 be made.  After two of our technicians working on the structure for multiple hours sealing off entry points and checking/re-baiting rat traps in attic, upon departure [redacted] Gave [redacted] a check for the final balance due but no request was made for this final balance it was quickly handed to the technician as [redacted] was in a rush and had to leave. (3. The technician, who came to my house and represented himself as "[redacted]" also has done business by the name of "[redacted]" and has his picture up on several other pest control websites that have identical reviews and complaints as mine. [redacted] is also involved in these companies.  The technician "[redacted]" never stated his last name to [redacted] we have no Persons with the last name [redacted] working with our Company and we do not fully understand what kind of FALSE accusations are even trying to be made here. Also [redacted] is the Owner of Cen-Tex Wildlife Control and Cen-Tex Wildlife Control ONLY, she has no affiliation or connections with any other pest or wildlife companies. (4.  When I was finally contacted one day by "[redacted]", I was laughed at and belittled saying that he had me on speaker phone with "27 people." He told me he did not do business with "people like me" and that they only do business with "real Americans." This accusation is extremely off the wall and no phone call as explained by [redacted] ever took place, here at Cen-Tex we do not even have a staff of 27.(5." While this was offensive enough, he then threatened me to not leave my residence to go out of town again. "Do not go to Chicago again. Remember that. Don't go there." He then hung up on me. Because of this direct threat to my home and family,  Again this accusation is completely false no call was ever made nor was any threat ever made to [redacted] his family or any of our customers EVER. (6. I would like a full refund. The work was never completed, the rodents were never trapped, the area was never cleaned, and the company refused to honor their warranty. They took the money and never came back. The reason they charged and I agreed to $1500 was specifically because of the 3 year warranty. This turned out to be fake. I have already paid another company ([redacted]) to come out and address the issue and do other work. I have also incurred significant costs in securing my residence against this technician because of his threats.   Cen-Tex Wildlife Control has made several attempts to reevaluate at [redacted]s home, however he refuses that we return to his home to address the situation. Here at Cen-tex we find it strange that [redacted] keeps mentioning the company ("[redacted]") in every review he writes on every platform (Revdex.com, Yelp, Google, etc.) He is also THE ONLY BAD REVIEWER we have ever had in our years of operation. [redacted] demeanor towards this [redacted]er and the numerous false accusations that have been made on all these different review platforms makes it apparent to us that [redacted]s intentions are to make as many false accusations about Cen-Tex as possible. We have completed 1000's of successful Animal eradication's and exclusions in the greater Austin area and we have never dealt with someone so determined to slander our company and defame our character. We will ALWAYS do WHATEVER it takes to fix EVERY one of our customers issues. AGAIN it seems very odd that [redacted] names ([redacted]) in every negative review he leaves on every platform, we encourage anyone that would like to research our company to please read the reviews left by [redacted] on yelp and google, if you read all reviews on all platforms it is apparent he is simply making false accusations nothing seems to add up.Cen-Tex is always here to help and strive to make our customers happy.