Cenex Zip Trip Reviews (2)
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Cenex Zip Trip Rating
Description: Convenience Stores
Address: 3030 E Euclid, Spokane, Washington, United States, 99207
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August 3, 2016Revdex.com,I am writing in response to a complaint that we received about one of our stores. It is our truck stop in Park City MT. id #[redacted]Please be advised that we did attempt to contact the customer and have had no luck. Both his phone number and email address that were listed are not...
working. He is more than welcome to contact the area supervisor for that store. His name is Bob H[redacted] and he can be reached at 406-850-2215 to discuss.We do however take all complaints seriously and all are addressed so even though we can’t reach the customer we will discuss this with the employee and discipline as necessary. Also please be advised that the customer is requesting that we terminate the employee. Up to this point we have not received any other complaints on this employee and generally speaking we do not terminate an employee for one infraction. We believe that in most cases everyone deserves a second chance so we don’t feel the standard that the customer is requesting is reasonable. Should this behavior continue then the action we take in the future would be much harsher.I hope this helps.SincerelyTom S[redacted]Regional Manager Cenex Zip Trip Eastern Region406-248-9074
I have gone to this store on several occasions since moving to Spokane. It is close and convenient however the service is completely unprofessional.
My Boyfriend has several problems when he goes, due to an expired ID, though it seems every other day they will sell him tobacco and alcohol, where as other days when one certain manager is working he is refused.
Today I was refused, when buying a bottle of wine for my boyfriend's mother, simply because my boyfriend has an expired ID.
When informed that it wasn't for him, or myself, he still refused me service due to my Boyfriend's expired ID.
It is ignorant, disgusting, and frankly has lost a lot of business. My co-workers and friends have all refused as of now to even go to this store.
I would suggest avoiding this hole on the corner, unless you wish to have a very bad day with mouthy, opinionated employees.