Centaur Moving & Deliveries Ltd

Complaint: [redacted] I am rejecting this response because the damage was discovered in a barbecue which was not used immediately after the move (which occurred in minus-in mid December) The handle had been broken off and placed inside the lid As it is clear the damage was caused by the mover, I don't accept his comments He broke it: he should pay for the repair I'm surprised, after completing two moves for us worth thousands to him that he would refuse to pay $ [redacted] Sincerely, [redacted]

customer ? was very happy with the move in question at the completion of the move in Dec 2016.Centaur had no news of any damages until the customer sent an email at least x months later? Centaur has a policy for complaints to be submitted in writing within x days of the move etcThis policy was agreed and signed by the customer before the move took place.we can not entertain a complaint x months later? ? ? ?

Complaint: ***
I am rejecting this response because the damage was discovered in a barbecue which was not used immediately after the move (which occurred in minmid December) The handle had been broken off and placed inside the lid As it is clear the damage was caused by the mover, I don't accept his comments He broke it: he should pay for the repair I'm surprised, after completing two moves for us worth thousands to him that he would refuse to pay $ *** *** *** *** *** ** ***
Sincerely,
*** ***

customer was very happy with the move in question at the completion of the move in Dec 2016.Centaur had no news of any damages until the customer sent an email at least x months later Centaur has a policy for complaints to be submitted in writing within x days of the move etcThis
policy was agreed and signed by the customer before the move took place.we can not entertain a complaint x months later

customer was very happy with the move in question at the completion of the move in Dec 2016.Centaur had no news of any damages until the customer sent an email at least x months later Centaur has a policy for complaints to be submitted in writing within x days of the move etcThis
policy was agreed and signed by the customer before the move took place.we can not entertain a complaint x months later

Complaint: [redacted]
I am rejecting this response because the damage was discovered in a barbecue which was not used immediately after the move (which occurred in minus-24 in mid December).  The handle had been broken off and placed inside the lid.  As it is clear the damage was caused by the mover, I don't accept his comments.  He broke it: he should pay for the repair.  I'm surprised, after completing two moves for us worth thousands to him that he would refuse to pay $41.  [redacted]
Sincerely,
[redacted]