Center City Collision

So sorry to hear about this experience. Even though we have no way of knowing if we were at fault we did reach out to the customer with an offer to pay for new sunglasses and reimburse him if he felt he was wronged. He refused our offer. The offer was made shortly after we became aware of the...

concern by our Care Manager, [redacted]. Jon was the person who handled this file throughout the repair process. Our offer still stands if the customer is wiling but our initial offer was rejected so we were not sure what to do from there. I hope we can resolve this in a timely manner for all parties. Thanks,[redacted], owner