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Center for Effective Living Inc.

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Center for Effective Living Inc. Reviews (2)

I am rejecting this response because:I did not know that Davy [redacted] was the manager of Pye Chevrolet.I was under the impression that going through the Revdex.com you would be dealing with those in charge.Not wanting to rehash the crap that has already been put forth by Pye Chev why didnt Ms [redacted] follow the GM directives following his Pico test.These are plainly listed in the GM service bulletin included in the package I sent.Guess he didn't read that far.I futher reject his Pico findings as his trained tech had already diagnosed it as what it is.Vibration in 4cyl mode and I'm sure this will be backed up by and independant tech when this information is required.
  Again I was under the impression I would be dealing with someone in authority.If Mr [redacted] is not interested in dealing with this I would ask that the Revdex.com publish my complaint to protect future consumers and Mr [redacted] respond in kind.That way we wont be waisting everyones time and I can move on to the next step.As stated before Pye was aware of these engines prior to my purchase but neglected to inform me that there was a chance of ending up with with a faulty motor.I await Mr.[redacted]'s response.

I am reviewing this complaint with my service manager [redacted], and the service advisor [redacted]. However this is my first contact or knowledge of the complaint/issue, and my initial reaction to all the information that you provided is as follows: we have a successful warranty...

process in place, and in this case it was followed to the letter, and that while I have empathy and concern for the customer, his issue is with the OEM itself, General Motors. We can continue to confirm that his concern is real and is happening, but as for restitution, this is a warranty issue, and we will follow up with GM oncte gain for ther input.
I will follow up with the Revdex.com, and let them know what response we get.
Thanks you,
[redacted], General Manager

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