Center for Security

Tell us why here... spoke with with Teresa in the office times in the course of the month and got the same quote of $for a tech to come out and replace the front door knob and the garage door knob yet when the tech came out he charged me an extra for the garage door knob replacement; this is bait and switchI was told times by Teresa that the dollar service call covered the both door knobs and infact the garage door knob was one that they did a few years ago I explained to TeresaThis is bait and switchI would like my bucks refundedI called Saturday and the guy that answered the phone said Teresa would call me Monday morningSounded like he was the ownerVery unprofessional!

When she called, the breakdown was $service call, $front door lock, $labor front door, $labor to repair garage lock equaling $The garage door lock was un-fixable so our tech suggested a new lock on the garage which could be keyed alike with the frontShe agreed to it and was
charged an additional $for the garage lock + taxWe did not bait and switch, and our tech only did as the consumer authorized